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The UPS Store

4.6
(144 reviews)

Business Details

9864 E Grand River, Brighton, MI
48116, United States
(810) 229-5057
https://locations.theupsstore.com/mi/brighton/9864-e-grand-river

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2109 in Brighton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Busch's Supermarket.

Details

  • DeliveryNot available

Location

The UPS Store
9864 E Grand River, Brighton, MI
48116, United States

Hours

Reviews

4.6
144 reviews
5 stars
127
4 stars
3
3 stars
1
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and efficient, with many customers highlighting their willingness to assist with various tasks.

Efficiency

Customers frequently mention quick service and minimal wait times, often being in and out of the store within minutes.

Quality of Work

The printing and shipping services provided are noted for their high quality and attention to detail, with many customers expressing satisfaction with the results.

Mixed Pricing Feedback

While many customers appreciate the affordability of services, some express concerns about unexpected charges for printing and shipping.
  • KK
    Karen
    Feb 7, 2026
    5.0
    The staff here are so helpful and amazing! They do not over charge and will help me find the best way to ship. They are even helpful on my dozens of returns! Thank you again to Chris, especially for being friendly! Today I showed up as they were closing and he helped me quickly and with a friendly attitude, similar to previous transactions. Thank you UPS for being trusted, dependable, and helpful with my shipping and returns!!
  • JK
    Jim Kelly
    Jan 22, 2026
    5.0
    Has always done a fantastic job. Very polite.
  • SA
    Sarah Avey
    Jan 16, 2026
    5.0
    They are very nice, quick and efficient workers!
  • DB
    Darlene Boutwell
    Dec 16, 2025
    5.0
    I receive excellent service and helpful hands anytime I go the the Brighton, MI UPS Store. They come to help when they see me struggling with the door or an awkward package. Always answer questions patiently and thoroughly.
  • DW
    Debi White
    Nov 22, 2025
    5.0
    Always friendly. Excellent customer service. Have never had to wait more than a minute or two.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Brighton offer?

The UPS Store #2109 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing, among other business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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