The UPS Store

4.6
138 reviews
Get DirectionsCallWebsite

Business Details

9864 E Grand River, Brighton, MI
48116, United States
(810) 229-5057
https://locations.theupsstore.com/mi/brighton/9864-e-grand-river
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2109 in Brighton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Busch's Supermarket.

Details

  • DeliveryNot available

Location

The UPS Store
9864 E Grand River, Brighton, MI
48116, United States

Hours

Reviews

4.6
138 reviews
5 stars
121
4 stars
3
3 stars
1
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, with many customers praising individual employees for their exceptional service.

Speed and Efficiency

Customers frequently highlight the quick service and fast processing times for printing and shipping needs, often mentioning minimal wait times.

Quality of Work

The quality of printing and other services is often noted as excellent, with many customers expressing satisfaction with the results of their projects.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding printing costs and shipping fees, feeling they were higher than expected.

Mixed Experiences

While many reviews are positive, there are a few negative experiences reported, particularly regarding customer service in specific situations.
  • DW
    Debi White
    2 days ago
    5.0
    Always friendly. Excellent customer service. Have never had to wait more than a minute or two.
  • TO
    Tashina O
    Oct 24, 2025
    5.0
    Absolutely amazing, I needed something printed and cut. Not only did they do it quickly and perfectly but they went above and beyond by putting colored paper dividers between the documents. I didn't realize how affordable they were until I tried getting the same thing printed somewhere else and what cost me $30 here was quoted at $80 elsewhere. 10/10 will be returning for all my print/cutting needs.
  • VK
    Virginia Kamenitzer
    Oct 3, 2025
    5.0
    I love them all.
  • MW
    Madonna Waltz
    Sep 18, 2025
    5.0
    Great service and very efficient!
  • SS
    Stratic
    Sep 4, 2025
    5.0
    Love this store! It doesn't ever matter what I have, the employees always get me in and out the door quickly and efficiently! Special thanks to my guy Kevin for always taking care of my printing needs!
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Brighton offer?

The UPS Store #2109 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing, among other business services.