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United States Postal Service

1.7
(217 reviews)

Business Details

1221 Bowers St, Birmingham, MI
48012, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1221 Bowers St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1221 Bowers St, Birmingham, MI
48012, United States

Hours

Reviews

1.7
217 reviews
5 stars
29
4 stars
11
3 stars
2
2 stars
4
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Staffing Issues

Customers frequently mention long wait times and inadequate staffing, especially during busy hours, resulting in frustration.

Inconsistent Hours

Many reviews indicate that the post office often closes earlier than advertised, causing inconvenience for customers.

Passport Services

The location is criticized for poor handling of passport services, including cancellations and unhelpful staff.
  • SB
    Sufyan Bacall
    Jan 21, 2026
    1.0
    One employee working during rush hour, line out the door, horrible customer service
  • EE
    edshar01
    Jan 13, 2026
    1.0
    Horrible post office, staff is extremely rude, sometimes I don’t get mail for 3 days and have to call to get my mail delivered! The manager is very rude! I honestly try to pay extra to ship FedEx or UPS to avoid this post office!
  • CT
    Chancey Taylor
    Jan 10, 2026
    1.0
    Wasn’t home to sign so I filled out the pick up form, went to pickup and they said it’s out for Redelivery. What’s the point of filling out the form if you’re just gonna do what you want anyways
  • LL
    Linh Le
    Dec 26, 2025
    1.0
    Employees are just rude and mean even on holidays season ! Treats people poorly. It’s just sad 😔
  • MK
    Mike Kuma
    Dec 24, 2025
    1.0
    Useless, permanently rude and desperately bad service. Loses a parcel, nobody cares. But our taxes pay their overinflated salaries.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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