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Visit your local Post Office™ at 1221 Bowers St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight consistently rude and unprofessional staff, leading to a negative customer experience.
Staffing Issues
Customers frequently report long wait times and service interruptions due to understaffing and employees being unavailable.
Operational Hours
The post office often closes earlier than posted hours, causing frustration among customers who arrive expecting service.
Passport Services
Many customers express dissatisfaction with passport services, citing rude staff and cancellations of appointments without notice.
Inconsistent Service
There are complaints about unreliable mail services, including issues with mail holds and package deliveries.
MJ
mariusz jarosz
2 days ago
1.0
Negative stars. Waste of taxpayer dollars.The worst treatment have ever encountered in any place. This place needs to be shut down. Three tax payer paid employees with either air pods in their ears and one on her cell phone talking and laughing unwilling to help customers . Was rude and unprofessional. Acted like it was a disgrace and a bother that a customer came in and needed service. Another lady came in right after me and they acted extremely rude to her also and all she asked for was a book of stamps. Took my things and drove to another location where they were pleasant and professional. They all need to be fired and this place reopened when they get some new management and staff. Waste of taxpayer dollars.
DN
Doll N
3 days ago
1.0
Staff on the phone 📞 24/7
BC
Bonnie Cassar
Nov 17, 2025
1.0
Every time I come in here which isn’t often the line is long it’s so slow, they never have more than 1 person working even when they see 6 people in line it’s a joke!
CN
Charmine Narvios
Sep 15, 2025
1.0
Very disappointed. I wasn’t able to get the name of the lady who was working on 9/25 around 1:30pm. I was in line for a long time and when it was my turn to mail a certified mail- she asked if i filled out the paper. I have sent out certified mail so many times in the past and it was the first time i was told to fill it out. Basically writing the address of the recipient which they’ll return to you anyway at the end. And honestly i would have been happy to do it if that’s how you’re supposed to do it right but she wanted me to go back in line. I could have just wrote the address quickly and again- she has to give me that little sheet of paper anyway. I ended up going to usps in long lake which went very smoothly- didn’t ask to fill it out or anything.
EL
E Lewis
Aug 27, 2025
1.0
Zero stars. This place needs to be closed. Workers on their ear buds talking to their friends, little to no interest in servicing people waiting in line, and generally consistently rude. Every year it gets worse. Go anywhere but here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location at 1221 Bowers St?
This Post Office offers mail and package sending services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and most also offer passport photos. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations offering passport services require an appointment via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 1221 Bowers St?
Monday through Friday, the Post Office is open from 8:30 AM to 6:00 PM. On Saturday, it operates from 9:30 AM to 3:30 PM. It is closed on Sundays.
Where can I reserve a PO Box for this location?
You can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm, with instructions for in-person completion at the Post Office.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this local Post Office for specific access times.
What nearby services can be found near this Post Office?
Nearby you can find services like FAST BAIL BONDS #1 4 BAIL for bail bonds, Caroline Inc offering interior design, and Gutter Guards Direct for ceiling and roofing repairs.
Are there any nearby beauty and spa services close to the Post Office?
Yes, several beauty and spa options are available nearby, including Canvas Hair Studio, Ink Beauty Lab, Melissa LeMay Hair, Beauty & Me, Butterfly Kiss Lash Boutique, and Haus of Medusa Salon.
How can nearby transit or community services help when visiting the Post Office?
The Birmingham Rail District nearby provides community services and transit options that may help customers easily find their way to the Post Office or explore the area.