United States Postal Service

1.7
215 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1221 Bowers St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1221 Bowers St, Birmingham, MI
48012, United States

Hours

Reviews

1.7
215 reviews
5 stars
29
4 stars
11
3 stars
2
2 stars
4
1 star
169

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlight consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Service Efficiency

Customers frequently report long wait times and inadequate staffing, resulting in slow service and frustration.

Operational Issues

The post office is often closed during posted hours, leading to complaints about accessibility and reliability.

Passport Services

Many customers express dissatisfaction with the passport service, citing rudeness and unhelpfulness from staff.
  • CT
    Chancey Taylor
    2 days ago
    1.0
    Wasn’t home to sign so I filled out the pick up form, went to pickup and they said it’s out for Redelivery. What’s the point of filling out the form if you’re just gonna do what you want anyways
  • LL
    Linh Le
    Dec 26, 2025
    1.0
    Employees are just rude and mean even on holidays season ! Treats people poorly. It’s just sad 😔
  • MK
    Mike Kuma
    Dec 24, 2025
    1.0
    Useless, permanently rude and desperately bad service. Loses a parcel, nobody cares. But our taxes pay their overinflated salaries.
  • JR
    Jacqueline Roberts
    Dec 18, 2025
    1.0
    The two girls at the desk talk to the customers nasty and rude why are they even in customer service if theyre going to talk to people in such an awful tone. So disgusting!
  • DI
    Deb I
    Dec 8, 2025
    5.0
    The staff and service at the location is professional and welcoming. I have had nothing but great service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.