United States Postal Service

3.0
39 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 826 Division St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
826 Division St, Big Rapids, MI
49307, United States

Hours

Reviews

3.0
39 reviews
5 stars
18
4 stars
1
3 stars
0
2 stars
3
1 star
17
  • WW
    Waan Wonder World
    Nov 14, 2025
    5.0
    Just went in there trying to retrieve my package that was unsuccessful delivered. The male clerk who working there at a time was very helpful and trying to helped me find my package was, unfortunately it got sent back to the sender so I don't get to keep my package.
  • SS
    S
    Aug 11, 2025
    5.0
    This review is for the post office on Division. I'm in here alot, and the staff is always friendly and professional. Keep up the good work!
  • TJ
    The Broker Joe (Broker Joe)
    Aug 8, 2025
    1.0
    As an owner of multiple companies in the service industry, I have a lot of patience and empathy for mistakes or misunderstandings when it comes to service. The incredible ineptidtude and carelessness of the employees at this particular location are BEYOND the pale, and are so incredibly outside of the lines of what anyone should tolerate, I just HAVE to say something, putting myself at risk of even more relaliation from these people. To describe how they have cost me many thousands of dollars over the years would barely scratch the surface of the true cost to my companies that their careless, remorseless, and outright resentful attitudes and actions have had. Year. After year. After year. The same. Exact. Experience. And an apology? You would have better luck hitting the lottery than get anyone in this location to take any accountability for their mess. As a former Management Role/Post Office employee myself, I am well aware of what it takes to carry out the simple tasks that these people profoundly screw up routinely. There is simply no excuse for it. Do yourself a favor, and go somewhere else, ANYWHERE else.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.