United States Postal Service

4.3
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 301 Maple St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 Maple St, Big Rapids, MI
49307, United States

Hours

Reviews

4.3
22 reviews
5 stars
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  • BP
    Brandon Petrowski
    Dec 27, 2025
    5.0
    Friendly staff, helpful and quick.
  • JP
    Joseph Powley
    Dec 12, 2025
    5.0
    Ms. Michelle is the best, always friendly personable and professional. I’ve seen her handle the difficulty with grace.
  • TR
    Thomas Ranker
    Oct 18, 2025
    4.0
    They are always pretty helpful, I stop here often because I gather another company mail called building predictable revenue, but the front desk is always easy to ask questions and get help from
  • TP
    Todd Patterson
    Aug 15, 2025
    1.0
    Something is very wrong at this location I brought a package there and it handed the package to be accepted scanned into be delivered and the worker was reading all of the international on the label much to intently and the package was never scanned in and is not moving through the system. International package labels expect too much personal information on the package and could expose it to theft which I believe is what happened.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.