The UPS Store

Reviews

• LM

  Lydia Mervar

  1 day ago
  1.0
  Brenda was very rude during our interaction. She treated me as If I was dumb and couldn't do anything right. If I was her employer, reading all of these nasty comments about Brenda, she would be fired on the spot. I can't believe she is still working there!
• CV

  Corey VanOchten

  Jan 12, 2026
  1.0
  Just stood outside the doors in freezing weather for 10 minutes because they didn't have staff there in the morning during their scheduled hours. Doors were locked and lights were off. I was not the only person waiting around.
• AA

  Arias

  Dec 23, 2025
  1.0
  I have now had two unacceptable experiences at this location. On both occasions, I attempted to complete an Amazon boxless return using the QR code provided by Amazon, and both times I was incorrectly told that I was required to purchase packaging in order to proceed, which is not consistent with Amazon’s boxless return policy. The employees demonstrated a lack of knowledge about the return process and provided inconsistent and incorrect information. This resulted in unnecessary inconvenience, wasted time, and an inability to complete my return as instructed. Additionally, the employee who assisted me on my most recent visit was rude and dismissive rather than helpful or professional. As a result, I left without being able to return my item and had to go to another location. I would rather drive 20 miles to another store than return here again. This location clearly needs better training and improved customer service standards.
• AT

  Amanda Thompson

  Dec 21, 2025
  1.0
  Was literally there at 3:01 pm with a big package the girls already had the drawers closed down. I was so confused knocked on the door no we are closed just shaking their heads no. It 4 days before Christmas give me a break nothing like you were closing the place up before closed. How rude!
• BK

  Brandi Keur

  Dec 20, 2025
  5.0
  I had the best holiday experience at the UPS store with an associate named Brenda. She was most helpful, made sure my gift would arrive to my family by Christmas Eve, and managed to save me over 10 dollars on the cost! Thanks for making the holidays a little brighter for us!

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