United States Postal Service

2.7
59 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 525 Riverview Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 Riverview Dr, Benton Harbor, MI
49022, United States

Hours

Reviews

2.7
59 reviews
5 stars
23
4 stars
1
3 stars
1
2 stars
3
1 star
31
  • JD
    Jack “Salisbury Jake” Davis
    Sep 3, 2025
    2.0
    Package of mine left the Kalamazoo post office, to Benton Harbor P.O, so they sent it to Grand Rapids just so it can be returned back to Benton Harbor. I asked why Is my package going to all these places and back except to my address? She said it happens a lot. Somebody's not paying attention to the mail packaging system for it to be shipped to all these places and back. Good greef!
  • SS
    Susan
    Mar 27, 2025
    5.0
    Had a problem with a small package that was late in delivery from Atlanta, GA. Requested help via the USPS website and the destination post office (Benton Harbor, MI) came through with a phone call and update on the tracking and subsequent delivery of that package to me. Very professional and knowledgeable.
  • DS
    diana Spencer-hill
    Mar 19, 2024
    1.0
    I called the 1 800 number and it took me all over the place. I was just trying to find out if my package was at the post office
  • BW
    Brian Woodworth
    May 8, 2020
    2.0
    1. I absolutely LOVE Mr James, who should be what everyone experiences when visiting the post office. He is professional, friendly, efficient, and very helpful! 2. Their package management is horrible. Three packages in 18 months just disappeared once they arrived at the BH post office. Now despite having paid for Priority shipping, we are waiting for two packages that have been reportedly dropped off at BH. They don’t know where they are and keep claiming Covid has slowed down deliveries, but can’t identify whether they even have it. Shameful, and they should refund the priority shipping. Next time I’ll ask the seller to ship UPS or FedEx and skip the USPS

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.