United States Postal Service

2.4
115 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 45601 S Interstate 94 Service Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
45601 S Interstate 94 Service Dr, Belleville, MI
48111, United States

Hours

Reviews

2.4
115 reviews
5 stars
35
4 stars
6
3 stars
0
2 stars
5
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, leading to a negative customer experience.

Mail Delivery Issues

Many customers reported problems with mail delivery, including lost packages and incorrect mail being delivered.

Mixed Experiences

While some customers praised specific employees for their helpfulness, others consistently reported poor service across the board.

Long Wait Times

Customers frequently mentioned long wait times and a lack of urgency from staff during busy periods.

Inconsistent Service Quality

Service quality varied significantly, with some customers experiencing excellent service while others faced significant issues.
  • TA
    Tahar Ayari
    Nov 14, 2025
    1.0
    I had a very disappointing experience at this post office. One of the employees was extremely unprofessional, yelling at customers and speaking in a rude, disrespectful way. He’s a thin Caucasian man with glasses. It’s surprising and frustrating to see this type of behavior from USPS staff when so many polite, hardworking people are looking for jobs. Management really needs to address this. Customers deserve better service than this.
  • JB
    James Buchin
    Sep 3, 2025
    1.0
    This Post Office is pitiful They can't get my mail in my mailbox right. I got a item missing. They said they put in my mail mailbox. And it's not there. I'm sick of it. It's been an ongoing thing, and I'm tired of it. Someone needs to do something and they need to find my mail. I wouldn't be surprised if the postal worker put it in somebody else's mailbox. Of course, nobody would fess up and turn it in.
  • FY
    Feruza Yuldasheva
    Jul 31, 2025
    1.0
    They didn’t deliver my package and didn’t agree to resend it, also didn’t give me a refund! Customer service is awful, they don’t know how to speak with customers on the phone and in person too!!! Victoria clerk is the worst worker ever!!! She doesn’t know how to work!!! I don’t know why they hire uneducated and lazy people!!!
  • TI
    Tatanka Iyotake
    Jun 19, 2025
    1.0
    Place was closed August 13th, 2025. No notice or anything.
  • JJ
    JazzW5254
    Mar 18, 2021
    1.0
    The incompetence of the people at the desk is absolutely flooring . I’ve lived in Belleville 15+ yrs and I hate this post office . If it wasn’t for the self serve area this place would suck. I understand it’s a public service but the service is bad .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.