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Brand Certified

United States Postal Service

2.8
(153 reviews)

Business Details

90 McCamly St S, Battle Creek, MI
49016, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 90 McCamly St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
90 McCamly St S, Battle Creek, MI
49016, United States

Hours

Reviews

2.8
153 reviews
5 stars
48
4 stars
20
3 stars
2
2 stars
12
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about undelivered mail, misdelivered packages, and inconsistent service from mail carriers were reported.

Accessibility Concerns

Customers expressed frustration over the lack of ADA compliance at the facility, particularly regarding access for disabled individuals.

Communication Problems

Many customers reported difficulties in reaching customer service, with long hold times and unresponsive staff being common issues.
  • MI
    mike Ivany
    Feb 10, 2026
    1.0
    Always have issues with this place, first item is not delivered and then when it says its at the post office for pickup, they sent it back out! Why would you send it back out when you gave me instructions to come pick it up and the OPTION for re-delivery. At this point i could have seen the package an entire day sooner.
  • AW
    Andruea Williams
    Jan 25, 2026
    1.0
    It’s been a few times that my mail hasn’t been delivered and when I went to the local office they said that the mail carrier did deliver and maybe I just didn’t have any mail but informed delivery said otherwise.
  • MP
    Miles Pfefferle
    Jan 17, 2026
    1.0
    Less than an inch of snow in the driveway and they mark it as undeliverable? And won't leave it at the mailbox? Amazing effort by our government employees.
  • JH
    J H
    Dec 16, 2025
    5.0
    I was waited by Hope and she was quick, efficient and gave excellent customer service!
  • DM
    Daniony Montano
    Dec 16, 2025
    1.0
    Ponen que no tiene acceso y ya nunca me lo entregaron

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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