United States Postal Service

2.8
151 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 90 McCamly St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
90 McCamly St S, Battle Creek, MI
49016, United States

Hours

Reviews

2.8
151 reviews
5 stars
48
4 stars
20
3 stars
2
2 stars
13
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some employees praised for their helpfulness and professionalism, while others are criticized for rudeness and unhelpfulness.

Delivery Issues

Numerous complaints about packages being misdelivered, delayed, or not delivered at all, leading to significant customer frustration.

Staff Behavior

Several reviews highlight unprofessional and rude behavior from certain staff members, particularly an older female employee, which negatively impacts customer experiences.

Accessibility Concerns

Customers expressed dissatisfaction with the lack of ADA compliance at the facility, making it difficult for individuals with disabilities to access services.

Mixed Experiences

Overall, experiences at the post office vary widely, with some customers reporting excellent service while others encounter significant issues.
  • JH
    J H
    Dec 16, 2025
    5.0
    I was waited by Hope and she was quick, efficient and gave excellent customer service!
  • DM
    Daniony Montano
    Dec 16, 2025
    1.0
    Ponen que no tiene acceso y ya nunca me lo entregaron
  • JF
    Jo Francisco
    Nov 10, 2025
    5.0
    Dillon is very professional, efficient and helpful! So glad he works there!
  • VB
    Vincent Bridges
    Sep 29, 2025
    1.0
    Red hair lady was very rude to customers and was picking on the poor girl with black hair who is absolutely amazing idk who this red haired girl is but aren't you too old to be talking down upon people including your co worker saying she was worthless for getting the manager for the customer she was being rude to really either she needs to lose her job or y'all need to lose funding Absolutely disgusting behavior from the older lady
  • AS
    Abide And Shine
    Sep 5, 2025
    5.0
    Johnathan helped reroute a wayward package after I was notified that it was delivered to the wrong town with the same address #. Thank You Johnathan for tracking it down and getting it back on the right route!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.