United States Postal Service

2.8
149 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 90 McCamly St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
90 McCamly St S, Battle Creek, MI
49016, United States

Hours

Reviews

2.8
149 reviews
5 stars
47
4 stars
20
3 stars
2
2 stars
13
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; some employees are praised for their helpfulness, while others are criticized for rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about packages being misdelivered, delayed, or not delivered at all, leading to significant customer frustration.

Staff Professionalism

Inconsistent professionalism among staff; some employees are noted for their kindness and efficiency, while others are described as rude and dismissive.

Communication Problems

Customers report difficulties in reaching the post office by phone, with many experiencing long hold times or being hung up on.

Facility Conditions

Concerns raised about the physical condition of the post office, including accessibility issues and cleanliness.
  • JF
    Jo Francisco
    Nov 10, 2025
    5.0
    Dillon is very professional, efficient and helpful! So glad he works there!
  • DM
    Deshawn Melvin
    Sep 29, 2025
    1.0
    Red hair lady was very rude to customers and was picking on the poor girl with black hair who is absolutely amazing idk who this red haired girl is but aren't you too old to be talking down upon people including your co worker saying she was worthless for getting the manager for the customer she was being rude to really either she needs to lose her job or y'all need to lose funding Absolutely disgusting behavior from the older lady
  • AS
    Abide And Shine
    Sep 5, 2025
    5.0
    Johnathan helped reroute a wayward package after I was notified that it was delivered to the wrong town with the same address #. Thank You Johnathan for tracking it down and getting it back on the right route!!
  • PB
    Phat Boi8306
    Aug 18, 2025
    1.0
    Anytime you try to get ahold of someone about an issue you have to go through 50 loopholes, I sat on hold for 15 minutes before I just hung up
  • XX
    XKalibur269TV
    Aug 13, 2025
    1.0
    I bought something online and the website needed up and didn't put any numbers in the address. I assumed it would be kept at the post office, so I went to pick it up. They claimed the delivery guy "knew where this was supposed to go", and dropped it off somewhere random. They refused to tell me where they dropped off the package I paid for. This location isn't even in the BBB, so nothing came of it. They are the absolute worst

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.