United States Postal Service

2.7
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 951 W Midland Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
951 W Midland Rd, Auburn, MI
48611, United States

Hours

Reviews

2.7
16 reviews
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  • CC
    Christopher Cook
    Sep 19, 2025
    1.0
    Employees are stuck up and on power trips. If you make a mistake packing something they treat you like you're an idiot.
  • AM
    Al M
    Aug 5, 2025
    5.0
    Always a great experience here! They help me out with my packages and have plenty of stamps. Their kindness and willingness to help is always appreciated.
  • AP
    Amy Parker
    Oct 10, 2023
    1.0
    Karen was very rude!😡 Obviously does not like her job and it reflects in her customer service. My fault that I didn’t tape my box, as it was a return and I misread the instructions. As I turned to look for some tape to purchase, she was very put out and grabbed the box very abruptly as she stated “I will just tape it this time! But next time you should tape it yourself”. I truly hope whatever made her so unhappy today, gets resolved.
  • BL
    Bella Lake
    Jun 10, 2020
    1.0
    Girl this morning was not very friendly acted like she had better things to do! No thank you no greeting! No customer service skills! 9:15 Wednesday 6/10/20
  • CS
    Cheryl S.
    Nov 29, 2017
    5.0
    Early this morning I left home to mail a letter at my local post office in Auburn Michigan, I was in a hurry as I was only walking the several blocks to my post office, it was very cold, I didn’t bother to bring my purse what I didn’t realize until I got to the post office was I neglected in my haste to put one of my stamps on it The very nice clerk I believe her name was Paula, she loaned me the amount of the stamp so I wouldn’t have to make another trip back home and my letter could be mailed right away. That was so nice of her to help me I will replace the cost of the stamp as soon as I possibly can, I am a regular customer at this particular post office and I have found everyone of the employees both carriers and clerks to be very helpful and kind.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.