United States Postal Service

2.3
142 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2960 Auburn Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2960 Auburn Rd, Auburn Hills, MI
48326, United States

Hours

Reviews

2.3
142 reviews
5 stars
35
4 stars
7
3 stars
5
2 stars
14
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Hours of Operation

Many customers reported issues with incorrect hours posted online, frequent early closures, and inconsistent availability.

Staffing Issues

Numerous reviews mention a lack of staff leading to long wait times and service delays.

Package Handling

Several customers expressed frustration with package handling and delivery issues, including lost packages and poor tracking.
  • MM
    MadiesMelody
    3 days ago
    1.0
    Can’t get them to answer the phone
  • JS
    Jeff Stephenson
    6 days ago
    1.0
    WORST USPS location ever! No one there during hours. For 3 days, the package bin is full and can’t even open it. I’ve had nothing but bad experiences here. Go somewhere else for your USPS business!
  • NN
    Nick
    Dec 30, 2025
    4.0
    Fine, but they didn't update the hours on Google for their holiday
  • DN
    Daman N
    Nov 29, 2025
    1.0
    There’s like a 50/50 chance it’ll be open during the hours it says it’s open
  • CC
    Cole Connolly
    Nov 24, 2025
    1.0
    Every time I have gone to this location they have a sign on the door saying they are closed from 12-2pm. I work all day and only have time to go to the post office on my lunch and they are always closed. I have just started going to a different location. Not even worth trying this location anymore.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.