Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2960 Auburn Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
139 reviews
5 stars
35
4 stars
6
3 stars
5
2 stars
14
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of impatience and lack of assistance.
Operational Hours
Frequent complaints about incorrect posted hours and unexpected early closures, leading to customer frustration.
Staffing Issues
Consistent mentions of being understaffed, resulting in long wait times and service delays.
Mixed Experiences
While some customers praised the helpfulness of certain staff members, many others had negative experiences, indicating inconsistency in service quality.
Package Handling
Several reviews highlighted issues with package delivery and handling, including lost packages and poor communication regarding shipping.
- CCCole Connolly1 day ago1.0Every time I have gone to this location they have a sign on the door saying they are closed from 12-2pm. I work all day and only have time to go to the post office on my lunch and they are always closed. I have just started going to a different location. Not even worth trying this location anymore.
- RCRacheal CiszkowskiNov 18, 20251.0The guy who works here is amazing but the lady is horrible and People like this should not work with public. I’m sorry you are having a bad day everyday. We all do! Get out of working with the public lady.
- LSLaKeisha SlaughterNov 5, 20253.0Counter lady wasn't pleasant from the moment of our first interaction. Another customer interjected and asked for help and she was 'nice nasty' to him as well. Not sure what the issue was as it was 11a.
- SLSteve LelekatchOct 20, 20255.0This place is great. You go in and then they take of what you need, no problem. For all of the people that need a hug go to your mom's house after and smile....
- GLGreg LarsenAug 22, 20251.0Arrived at 9am. Walked in at 9:01am. Radio playing Def Leppard’s “Pour Some Sugar on Me.” No one at the counter with a sign that says, “Ring bell for service.” I ring the bell. No one shows. 30 seconds later I ring the bell Again. No one shows. I say, “Hello?” Less than 10ft. away, just around a corner in an office space, a disheveled lady walks out and asks how she can help me? I give her the sticky note that says my registered letter was delivered there two days prior. It’s not there. The USPS has been miserable and it still is. This Auburn Hills office is one of the worst.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2960 Auburn Rd?
You can send mail and ship packages, purchase money orders, get Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment. You should complete and print your passport application form before applying.
Is an appointment required for passport services at this Post Office?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of the United States Postal Service at 2960 Auburn Rd?
Monday through Friday, the location is open from 9:00 AM to 6:00 PM; Saturday from 9:00 AM to 3:00 PM; it is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm, and complete the setup in person.
Are PO Boxes accessible after normal business hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this Post Office for specific lobby hours.
Which nearby places can help me with legal or real estate services near the Post Office?
Nearby, you can visit Arnold L. Weiner for legal services including family and bankruptcy law, or real estate agents like Tara Hartwig and The Estate Group for property needs.
Where can I find automotive repair or auto services close to this Post Office?
Nearby automotive services include Al Dean's Auto Repair, Hyde Auto Body, Morgan Machine, Byepolr Performance, and Voodoo Choppers for motorcycle repairs.
Are there convenient nearby places to grab groceries or fuel when visiting the Post Office?
Yes, Farm Boy Produce offers fresh groceries nearby, and Sunoco is available for fueling needs close to the Post Office.
Can I find professional services near the United States Postal Service at 2960 Auburn Rd?
Yes, nearby professional services include ADAPT Technology for engineering and design, Fulkrum marketing agency, Dee Hues Photography for events, and All-Around Handyman Service for home improvement.