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Brand Certified

United States Postal Service

2.3
(141 reviews)

Business Details

2960 Auburn Rd, Auburn Hills, MI
48326, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2960 Auburn Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2960 Auburn Rd, Auburn Hills, MI
48326, United States

Hours

Reviews

2.3
141 reviews
5 stars
35
4 stars
6
3 stars
5
2 stars
14
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude and unhelpful staff being a common complaint.

Hours of Operation

Numerous reviews highlighted issues with incorrect hours posted online, frequent early closures, and inconsistent availability.

Staffing Issues

Customers noted a consistent lack of staff, leading to long wait times and service delays.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
  • MM
    MadiesMelody
    Jan 9, 2026
    1.0
    Can’t get them to answer the phone
  • JS
    Jeff Stephenson
    Jan 6, 2026
    1.0
    WORST USPS location ever! No one there during hours. For 3 days, the package bin is full and can’t even open it. I’ve had nothing but bad experiences here. Go somewhere else for your USPS business!
  • DN
    Daman N
    Nov 29, 2025
    1.0
    There’s like a 50/50 chance it’ll be open during the hours it says it’s open
  • CC
    Cole Connolly
    Nov 24, 2025
    1.0
    Every time I have gone to this location they have a sign on the door saying they are closed from 12-2pm. I work all day and only have time to go to the post office on my lunch and they are always closed. I have just started going to a different location. Not even worth trying this location anymore.
  • RC
    Racheal Ciszkowski
    Nov 18, 2025
    1.0
    The guy who works here is amazing but the lady is horrible and People like this should not work with public. I’m sorry you are having a bad day everyday. We all do! Get out of working with the public lady.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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