Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3906 Baldwin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
145 reviews
5 stars
40
4 stars
6
3 stars1
2 stars
4
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude, unhelpful, and dismissive staff, with many customers expressing frustration over the lack of basic courtesy and professionalism.
Staffing Issues
Frequent mentions of the location being closed during posted hours and being understaffed, leading to long wait times and unreliable service.
Mixed Experiences
While many customers reported negative experiences, a few noted positive interactions with specific staff members, indicating inconsistency in service quality.
Operational Hours
Customers consistently complained about the branch not adhering to its posted hours, often closing early or being closed without notice.
Self-Service Options
Some customers appreciated the availability of self-service options, but many still preferred personal assistance which was often lacking.
- KSk sNov 17, 20251.0Useless and not helpful. Please hire more pleasant employees.
- MGMG GNov 8, 20252.0Her scanner didn’t work sent me to self serve. I told her I didn’t know To use still didn’t help
- JSjoe smithNov 4, 20251.0Last time I checked, this location is open until 7:00 on weekdays. They routinely close 10/15/20 minutes early. Rush to get here after work just to find that they decided to close up and leave their shift early. Absolutely ridiculous.
- RSRoyce SullivanOct 23, 20251.0Management and Staff are uneducated on what the laws are for video taping and the rules and regulations of the United States Post Office (Poster 7) it amazes me the employees aren't required to read poster seven before being hired. Very unprofessional for your Ladies at the counter to tell other customers that two people with cameras are idiots because they're filming in a post office which is perfectly allowed. no US postal employee should ever be named calling anybody in a post office. Then to have one of your employees follow the people when they left the post office to see where they went and car they got into Y'all really must have something to hide.
- DRDiane RogersOct 18, 20252.0The Auburn Hills location is open on Saturday, but the clerk has no time for you. I ended up coming in the first time as she was walking out for lunch so I came back a couple hours later, the only one in there , and she mumbled, “ I had to wait because she had to load a truck.” I will take my business to the UPS store! She had a very unprofessional attitude. There were no hours posted for lunch hour either so that was a surprise Way to go Government!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3906 Baldwin Rd?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Is it possible to apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for the Post Office on Baldwin Rd?
The Post Office is open Monday through Friday from 9:30 AM to 7:00 PM, Saturdays from 9:30 AM to 5:30 PM, and closed on Sundays.
Can I reserve a PO Box online and access it after hours?
Yes, you can reserve a PO Box online at the USPS website. Most locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this location.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Are there other postal offices near this location?
Yes, nearby postal offices include United States Postal Service, Post Office-Great Lakes Crossing, and US Post Office, which can be alternatives if you need additional services or different hours.
Where can I grab a coffee or snack close to the Post Office?
Cuppicino café and Lefty's Cheesesteak are nearby places where you can enjoy coffee, smoothies, or a quick meal before or after visiting the Post Office.
Are there any hotels nearby if I need accommodation around the Post Office?
Yes, TownePlace Suites by Marriott Detroit Auburn Hills, Town Suites, and Towneplace Suites Detroit Auburn Hills are nearby hotels convenient for visitors needing lodging.
Which nearby store can I visit for discounted items or arts and crafts?
Dollar Tree is close to the Post Office and offers discount items including arts and crafts supplies, snacks, and household essentials.