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Brand Certified

United States Postal Service

2.2
(160 reviews)

Business Details

3906 Baldwin Rd, Auburn Hills, MI
48326, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3906 Baldwin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3906 Baldwin Rd, Auburn Hills, MI
48326, United States

Hours

Reviews

2.2
160 reviews
5 stars
40
4 stars
6
3 stars
1
2 stars
5
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff described as rude, unhelpful, and dismissive.

Staffing Issues

Many customers reported that the location is frequently closed during posted hours, often due to being understaffed.

Operational Hours

Customers expressed frustration over the inconsistency of operating hours, with the post office often closing early or not opening at all.

Lack of Supplies

Several reviews mentioned the absence of basic mailing supplies, such as tape, which added to customer dissatisfaction.
  • AR
    Amanda Riley
    4 days ago
    1.0
    Lady at the desk Saturday evening was rude and doesn't want to help. I asked for international shipping details and she said their system for that was down. But the truth is it's more complex and she just doesn't want to work. 0 star if I could!! Waste of a drive
  • AA
    Alwx
    4 days ago
    1.0
    Idk who the reggin is behind the counter but she was too lazy to tape up a package
  • TH
    Timothy Harris
    Feb 25, 2026
    1.0
    Went to this post office at 445 pm on a Wednesday, the hours post on the door said window was open until 7pm. When I went in and rang the bell, a woman peeked from the back and said we’re closed and then disappeared into the back again. I am more than displeased with the poor service.
  • SE
    Steve Escalona
    Feb 24, 2026
    1.0
    Poor service
  • MG
    Makayla G.
    Feb 5, 2026
    1.0
    Worst customer service. Employees seem like they hate working there, they are very rude and not helpful. Give you one word answers and act very annoyed. Was told I would need to request a new return label for an Amazon return, she said it wouldn’t work. Went in the next day with the SAME return label and what do you know? It magically worked. Do better USPS!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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