Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3906 Baldwin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
153 reviews
5 stars
40
4 stars
6
3 stars1
2 stars
5
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and assistance.
Operational Hours
Customers frequently reported that the location is often closed during posted hours, leading to significant inconvenience and wasted trips.
Staffing Issues
Many reviews mentioned chronic understaffing, resulting in long wait times and unavailability of assistance, further exacerbating customer dissatisfaction.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards negative experiences.
- RGRandy Garlinghouse4 days ago1.0This has to be one of the most getto post offices I have ever visited. Nothing is ever working or stocked when you need it after hours.
- JMJeff Masters5 days ago1.0January 7, 2026 happy new year. So for the past couple days the front door is broken. Elderly men and women are attempting to force the door open or wait until people exit so that they can enter. Big guys attempt to push open the door with very slow success. The hydraulic closer is inoperative. Nobody cares inside or there would be some action taken to at least prop open either the entrance or exit door so customers can enter without incident. The staff just doesn't care. No manager and hasn't had one for over a year. The regional manager defends the workers and doesn't have a clue what is going on. The workers may be human but possess no humanity. Insane. This is a post office. Tried to locate supplies for mailing, but not stocked. Apathy and disdain for customers. One star rating is too much. Shame on all of you at this location.
- W_Wartrukk _4625 days ago1.0I wish I could give it negative stars. It’s just not a good nor helpful place to go.
- AMAlex MakiDec 20, 20251.0The woman behind the counter couldn't hate her life any more when she's at work. No eye contact, playing on her phone, very minimal conversation. Awful customer service.
- CMCatherine ManiaceDec 16, 20251.0I wish there were 0 stars . The postal agent was by herself and didn't wanna to deal with an international package. She told me the computer was down for international packages. Another office i called told me that there isn't separate computer programming. The agent lied to me. I had to drive to another location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3906 Baldwin Rd?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Is it possible to apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for the Post Office on Baldwin Rd?
The Post Office is open Monday through Friday from 9:30 AM to 7:00 PM, Saturdays from 9:30 AM to 5:30 PM, and closed on Sundays.
Can I reserve a PO Box online and access it after hours?
Yes, you can reserve a PO Box online at the USPS website. Most locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this location.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Are there other postal offices near this location?
Yes, nearby postal offices include United States Postal Service, Post Office-Great Lakes Crossing, and US Post Office, which can be alternatives if you need additional services or different hours.
Where can I grab a coffee or snack close to the Post Office?
Cuppicino café and Lefty's Cheesesteak are nearby places where you can enjoy coffee, smoothies, or a quick meal before or after visiting the Post Office.
Are there any hotels nearby if I need accommodation around the Post Office?
Yes, TownePlace Suites by Marriott Detroit Auburn Hills, Town Suites, and Towneplace Suites Detroit Auburn Hills are nearby hotels convenient for visitors needing lodging.
Which nearby store can I visit for discounted items or arts and crafts?
Dollar Tree is close to the Post Office and offers discount items including arts and crafts supplies, snacks, and household essentials.