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United States Postal Service

1.9
(272 reviews)

Business Details

3000 Green Rd, Ann Arbor, MI
48105, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3000 Green Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3000 Green Rd, Ann Arbor, MI
48105, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed

Reviews

1.9
272 reviews
5 stars
47
4 stars
14
3 stars
3
2 stars
11
1 star
197
  • FF
    F. Fara
    Apr 6, 2026
    2.0
    Line of 12 people and only one person working at the counter... literally it took 45 minutes to drop off a prepaid package and get receipt!!! Monday at 4 pm!!! Bunch of people were in the back and were not even bothering to come and help.....
  • JW
    James Wang
    Apr 3, 2026
    1.0
    A black female manager had very negative attitude and extremely bad services. Actually, she is not qualified for this position. I have experienced harassment and bullying when asking for help at Green Road Post Office this afternoon. She was out of control/mind and getting crazy involuntarily. Oh, my goodness, what a supprise!
  • SA
    Sayed Asim Ahmed
    Mar 4, 2026
    1.0
    No supplies and rude staff
  • A
    胥可
    Feb 4, 2026
    1.0
    On December 30th, I went to the Green Road post office to mail my passport (needs to be renewed) using USPS Priority Mail with return service. I clearly told the clerk that the envelope contained my passport and that I needed it mailed securely.The clerk failed to issue a return tracking number. The passport was never delivered, and there is no return tracking record in the system. (As you know, Priority Mail is supposed to include tracking by default, especially for return mail.) When I returned to the post office to investigate, the manager was able to pull up my receipt using my credit card information, and the receipt shows only one tracking number, not a return tracking number. The manager acknowledged that this was likely a staff error, but then refused to take responsibility, insisting that I must produce the original paper receipt from December 30th, which is now over a month ago.I believe this is an unreasonable requirement, given that the USPS system already shows incomplete service with my credit card information provided. The clerk is also very unprofessional on that day. She was very dismissive, refused to explain the process, and altered the address I wrote by hand, making it difficult to read. When I asked if I could rewrite the address or pay for a new envelope to ensure accuracy, I was told it was "fine" and denied that option. As a result of this error, my passport was lost, and I am now required to reapply for a replacement passport, which involves significant time, stress, and legal uncertainty.
  • CY
    Chih-Mei Young
    Feb 3, 2026
    1.0
    No one came for help until a couple of minutes wait.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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