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United States Postal Service

2.6
(128 reviews)

Business Details

200 E Liberty St Lbby, Ann Arbor, MI
48104, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 200 E Liberty St Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 E Liberty St Lbby, Ann Arbor, MI
48104, United States

Hours

Reviews

2.6
128 reviews
5 stars
35
4 stars
13
3 stars
8
2 stars
8
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences of belittling behavior and lack of assistance.

Delivery Issues

Numerous complaints about undelivered packages, missed delivery attempts, and poor handling of mail were noted.

Inconsistency

Service quality varied greatly, with some customers praising helpful staff while others experienced long wait times and unprofessional behavior.

Management Problems

Several reviews highlighted poor management and lack of accountability among staff, leading to frustration for customers.

Positive Experiences

A few customers shared positive interactions, noting helpful and friendly staff, particularly in specific instances.
  • FJ
    Fat Joe
    Feb 22, 2026
    1.0
    The individual employed at that location appears to create an atmosphere of discomfort and unwelcomeness for everyone, and it seems they would prefer not to be there with any incoming visitors. I would go to great lengths to avoid visiting this particular branch in the future.
  • MC
    Mio Crilley
    Jan 9, 2026
    2.0
    Guy seemed nice until he chucked my package 30 feet away from him into the box… shouldn’t have to write fragile on something to throw it in front of me!
  • JS
    John Schwenker
    Dec 31, 2025
    5.0
    Good experience here. The staff is very kind and helpful. Metered street parking available around the building. They are rarely busy if you get there in the morning. The office is closed for self-use drop off but there is a blue bin outside.
  • AA
    angelina
    Dec 29, 2025
    1.0
    Nobody at this location does their job, Ive had a broken mail box for 6 months now. Ive went in to get it fixed, ive called multiple times and now im just not receiving my mail. This post office does absolutely nothing. No wonder this is no longer going to be a government job. They arent going to pay people like this place that dont help ANYONE. Even my local mail lady wont give me my mail and doesnt help resolve my broken mail box issue. Im at a loss of what to do and how to get my mail anymore.
  • CS
    C Smith
    Dec 5, 2025
    1.0
    Staff is belittling and rude. Not helpful at all. Will not be returning to this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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