United States Postal Service

2.5
256 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2075 W Stadium Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2075 W Stadium Blvd, Ann Arbor, MI
48103, United States

Hours

Reviews

2.5
256 reviews
5 stars
70
4 stars
27
3 stars
9
2 stars
11
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying poor attitudes and a lack of professionalism.

Long Wait Times

Numerous reviews highlighted consistently long wait times, often exacerbated by understaffing and slow service.

Inconsistent Experiences

While some customers had positive interactions with specific employees, many others described their experiences as frustrating and unsatisfactory.

Delivery Issues

Several customers experienced problems with mail delivery, including misdelivered packages and lack of communication regarding package status.

Management Concerns

Reviews indicated a need for better management and training of staff to improve overall service quality.
  • JB
    Jen Brainerd-Welsh
    3 days ago
    1.0
    Be prepared to wait
  • LB
    Lunch Box
    Oct 25, 2025
    1.0
    Worst post office ever! 2/3 clerks seemed like they didnt wanna be there. Big attitudes. I get it but thats your job. I had to get fingerprinted for a job offer (postal service) and they would not answer any of my calls for 2 days! I called all day! No answer! I finally went up there in person on the 2nd day after getting sick of calling for hours. I tried to get printed just for them to tell me no and to come back the next day. I live 50 mins away! Lady who printed me was really nice though..
  • FF
    Freyja Fenris
    Oct 20, 2025
    1.0
    Highly unprofessional. Asked to come in to get fingerprints done (since I'm trying to get a job with the postal service), got told "no". Asked if I can come in Wednesday, got told "no." Got hung up on.
  • CP
    Carolyn Patterfritz
    Oct 2, 2025
    1.0
    Waiting in line for over 10 minutes and there are two who work and disappear for long length of time. 3rd person in line e and have not moved in 13 minutes.
  • CL
    cyndi lyon
    Sep 25, 2025
    1.0
    This was the worst experience I have ever had at a Post Office. The clerk, Jae, represented every negative stereo type of the USPO slow, no eye contact, no friendliness… I couldn’t believe myself and the other customers were treated- her non verbals were angry and off putting. I’m not convinced the letters I gave her will actually get to their destination as she aggressively tossed them in a bin and one did not make it in. I visited 3 other Post offices in the last 2 days, Roseville, Saline and Madison Heights each of those experiences were a 5 star or above- this location needs improved management and training. I will go out of my way to avoid this location in the future.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.