United States Postal Service

2.5
263 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2075 W Stadium Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2075 W Stadium Blvd, Ann Arbor, MI
48103, United States

Hours

Reviews

2.5
263 reviews
5 stars
72
4 stars
27
3 stars
9
2 stars
11
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying poor attitudes and a lack of professionalism.

Long Wait Times

Numerous reviews highlighted consistently long wait times, often with only one or two clerks available to assist a large number of customers.

Delivery Issues

Customers experienced significant problems with mail delivery, including misdelivered packages, missing mail, and unresponsive customer service regarding these issues.

Mixed Experiences

While some customers had positive interactions with specific staff members, the overall sentiment indicated a need for better training and management.
  • MS
    Mason Steele
    Dec 24, 2025
    1.0
    Sent letters out 3 weeks ago properly stamped and put into the right slot. I double checked with the people working there to make sure everything was right. Not a single letter was delivered to anybody, not even within Ann Arbor. Tried calling them about it on many different days but they never even picked up the phone.
  • GN
    Gabriel Nouveau
    Dec 22, 2025
    5.0
    A black lady helped me, “Clerk 03” it says on my receipt. She was very very kind!!!! I read reviews before coming and the hate is forced tbh. If you don’t like it here, you probably came unprepared to the post office. Will be coming back if I need to mail something!
  • AC
    Allison Carter
    Dec 22, 2025
    1.0
    Would give zero stars if possible. Avoid at all costs. Had two people working the week of Christmas and one of the two hid in the back the entire time, while there was a line of 15 people.
  • RP
    robyn :p
    Dec 1, 2025
    1.0
    don't bother scheduling a package pickup if you live in ann arbor, they ignore them
  • JB
    Jen Brainerd-Welsh
    Nov 21, 2025
    1.0
    Be prepared to wait

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.