Brand Certified
United States Postal Service
1.9(269 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3000 Green Rd, Ann Arbor, MI
48105, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3000 Green Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
269 reviews
5 stars
45
4 stars
14
3 stars3
2 stars
10
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and dismissive behavior from staff, leading to a negative customer experience.
Long Wait Times
Many customers reported excessively long wait times, often with only one employee available to assist a large number of customers.
Staff Competence
Several reviews mentioned staff incompetence, including errors in processing and a lack of knowledge about services offered.
Mixed Experiences
While many customers had negative experiences, a few noted positive interactions with specific employees, indicating inconsistency in service quality.
- SASayed Asim Ahmed1 day ago1.0No supplies and rude staff
- VMV MFeb 23, 20261.0The worst post office in the city. Employees are beyond rude and dismissive. They should be embarrassed by how terrible they are at their jobs and at how crappy they treat the people coming in for service. If they don’t like their job then maybe they should find something else. Constantly taking their misery out on customers is beyond disgusting.
- A胥可Feb 4, 20261.0On December 30th, I went to the Green Road post office to mail my passport (needs to be renewed) using USPS Priority Mail with return service. I clearly told the clerk that the envelope contained my passport and that I needed it mailed securely.The clerk failed to issue a return tracking number. The passport was never delivered, and there is no return tracking record in the system. (As you know, Priority Mail is supposed to include tracking by default, especially for return mail.) When I returned to the post office to investigate, the manager was able to pull up my receipt using my credit card information, and the receipt shows only one tracking number, not a return tracking number. The manager acknowledged that this was likely a staff error, but then refused to take responsibility, insisting that I must produce the original paper receipt from December 30th, which is now over a month ago.I believe this is an unreasonable requirement, given that the USPS system already shows incomplete service with my credit card information provided. The clerk is also very unprofessional on that day. She was very dismissive, refused to explain the process, and altered the address I wrote by hand, making it difficult to read. When I asked if I could rewrite the address or pay for a new envelope to ensure accuracy, I was told it was "fine" and denied that option. As a result of this error, my passport was lost, and I am now required to reapply for a replacement passport, which involves significant time, stress, and legal uncertainty.
- CYChih-Mei YoungFeb 3, 20261.0No one came for help until a couple of minutes wait.
- AHAhmad HabbasJan 20, 20261.0The SLOWEST service ever! Lots of employees in the back and just one person working on the front desk.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3000 Green Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, this location accepts first-time passport applications for the U.S. Department of State. Most passport services require an appointment scheduled online, though limited walk-in hours are available at select locations.
Does this Post Office take passport photos and what is the cost?
Yes, they take passport photos by appointment only. The fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and your application. Online reservations are available at the USPS website.
Are PO Boxes accessible outside normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this local Post Office for specific lobby hours.
What are the operating hours of the United States Postal Service at 3000 Green Rd, Ann Arbor?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Which nearby places can help me if I need software development or pharmacy services while visiting this Post Office?
Nearby, you can visit DocuMed or McCreadie Group for software development and pharmacy needs, conveniently accessible near the Post Office at 3000 Green Rd.
Are there banks or financial services near the Post Office where I can handle investing or loans?
Yes, Hantz Bank, Credit Union ONE, Hantz Financial Services, and Derek Brickley Gen-Z Mortgage Advisor are nearby for banking, investments, and loan services.
What medical facilities are close to the United States Postal Service at 3000 Green Rd?
Nearby medical facilities include the Green Road VA Clinic, U of M Hosp Health Center, Medical Management, and LifeStance Health for various healthcare services.
Are there any nearby gift shops or travel services I can visit along with the Post Office?
Yes, The First Dollar gift shop and JML Cruises travel services are close to the Post Office, creating convenient options for shopping and travel planning during your visit.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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