Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3000 Green Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
264 reviews
5 stars
45
4 stars
14
3 stars3
2 stars
10
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Long Wait Times
Many customers reported excessively long wait times, often with only one employee available to assist, leading to dissatisfaction.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment leaned heavily towards negative experiences.
Management Issues
Several reviews pointed to poor management and staffing decisions, contributing to the overall inefficiency and customer dissatisfaction.
- JSJohn SchwenkerDec 31, 20255.0Good experience here, line moves quickly enough, and the staff is kind. There is free parking here too.
- JGJeff GrandDec 27, 20251.0Worst customer service i have ever experienced!
- LSLouisa SelfDec 16, 20251.0One person working extremely slowly to wait on customers today and yesterday. 20 people in line and no one comes out from the back to help. Today waited 1 1/2 hours to mail a package. Terrible customer service! I would rate zero stars if possible!
- DTDefne TuranNov 19, 20251.0Unhelpful, rude, and dismissive. They don’t do their jobs, just sit there and look down upon people.
- NSNate SteinerNov 11, 20251.0Look, I get it. There are a lot of people that come in to your post office with lots of questions and they haven't read online instructions or there are easier ways for them to do it without coming to the post office. But the amount of disrespect I saw coming from the employees to the customers is just completely unfair. They really know how to make each and every customer feel dumb. I went in to pick up a package that had not been delivered to me. After a long wait, I came to the counter. I was told I had to re-write the entire tracking number down on a piece of paper. When I started, I was reminded in a not-so-nice tone that it had to be legible. Then I was told it wasn't there because the carrier still had it. When I inquired in my absolute kindest tone of voice why it wouldn't have just been delivered, she gave me a ride response and then went back to look again. She did find the package for me, which I appreciated, but the experience overall was not great, and there were a lot of people behind me in line who I felt bad would have to wait so long. The kicker for me though was that after I checked out the card reader kiost popped up a "how was your experience today?" With the 3 faces (bad,medium, good)...AND SHE REACHED OVER THE COUNTER AND CLICKED THE GREEN SMILEY FACE FOR HERSELF! that's the moment I knew I would be leaving this review.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3000 Green Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, this location accepts first-time passport applications for the U.S. Department of State. Most passport services require an appointment scheduled online, though limited walk-in hours are available at select locations.
Does this Post Office take passport photos and what is the cost?
Yes, they take passport photos by appointment only. The fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and your application. Online reservations are available at the USPS website.
Are PO Boxes accessible outside normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this local Post Office for specific lobby hours.
What are the operating hours of the United States Postal Service at 3000 Green Rd, Ann Arbor?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Which nearby places can help me if I need software development or pharmacy services while visiting this Post Office?
Nearby, you can visit DocuMed or McCreadie Group for software development and pharmacy needs, conveniently accessible near the Post Office at 3000 Green Rd.
Are there banks or financial services near the Post Office where I can handle investing or loans?
Yes, Hantz Bank, Credit Union ONE, Hantz Financial Services, and Derek Brickley Gen-Z Mortgage Advisor are nearby for banking, investments, and loan services.
What medical facilities are close to the United States Postal Service at 3000 Green Rd?
Nearby medical facilities include the Green Road VA Clinic, U of M Hosp Health Center, Medical Management, and LifeStance Health for various healthcare services.
Are there any nearby gift shops or travel services I can visit along with the Post Office?
Yes, The First Dollar gift shop and JML Cruises travel services are close to the Post Office, creating convenient options for shopping and travel planning during your visit.