Staples

3.9
179 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Ann Arbor, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2601 Jackson Ave., Ann Arbor, MI
48103, United States

Hours

Reviews

3.9
179 reviews
5 stars
107
4 stars
21
3 stars
10
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Chris and Frank for their outstanding service.

Print Services

Feedback on the print services was mixed; while some customers had positive experiences, others reported issues with delays and poor quality.

Product Availability

Customers appreciated the store's well-stocked inventory and variety of products, although there were complaints about the lack of Amazon return services.

Store Cleanliness

The store was generally noted as clean and organized, but some customers mentioned that the restrooms were not well maintained.

Checkout Experience

Several reviews indicated that the checkout process could be slow, with issues related to rewards program integration and long wait times.
  • TH
    Timothy Heiss
    4 days ago
    5.0
    Although I have purchased a lot of my office products from online sources, I still enjoy going into a brick and mortar store like Staples due to the personal assistance they provide and being able to see the actual product.
  • MW
    Marianne Widmalm
    Oct 29, 2025
    5.0
    good store.
  • SC
    Shara Cabay
    Oct 21, 2025
    5.0
    Chris in the copy & print center was VERY helpful. He was knowledgeable and able to help my vision come to life with minimal stress. Very appreciative for his help and friendly service.
  • RS
    Royce Sullivan
    Oct 14, 2025
    1.0
    Management and Staff are uneducated on what the laws are for video taping from a public sidewalk. Instead of worrying about the people on the sidewalk you should be taking care of customers.
  • CP
    C Pouncy
    Oct 9, 2025
    5.0
    Great customer service. Great help and knowledge in helping me selecting the proper printer for my needs.

Frequently Asked Questions About Staples

What are the main products available at Staples in Ann Arbor, MI?

Staples offers a wide range of products including Chromebooks, laptops and desktops from brands like HP, Dell, and Apple, printers, ink and toner, office supplies such as paper, pens, and markers, office furniture including chairs and desks, and cleaning supplies.

Which services does Staples in Ann Arbor provide?

Staples provides printing, shipping, technology, travel, and recycling services, including print services, tech services, direct mail, design services, Amazon returns and pickup, as well as passport photo processing.