Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Ann Arbor, MI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.5
190 reviews
5 stars
92
4 stars
27
3 stars
12
2 stars
5
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some staff being praised for their helpfulness while others are described as rude and unhelpful.
Delivery Issues
Numerous complaints about delivery failures, including missed deliveries, incorrect addresses, and lack of communication regarding package status.
Staff Friendliness
While some customers reported friendly and efficient staff, others experienced rudeness and a lack of assistance, highlighting a divide in employee attitudes.
Operational Hours
Customers expressed frustration over inconsistent operational hours, with reports of the store closing earlier than advertised.
Service Reliability
Many reviews mention a decline in service reliability, with issues related to package tracking, delivery guarantees, and overall service expectations.
- ACAmanda CNov 7, 20251.0No phone number. I cant get ahold of anyone to ask a question about my package. I fing hate fedex. Never had this issue with UPS.
- TCTonya CoffeyOct 13, 20251.0Horrible customer service, obviously bothered to have someone come in to ship something. I left. The UPS Store in Saline was very helpful, friendly and took care of what I needed.
- PSPatrick StevensOct 13, 20254.0So far so good, just wish they opened at 8a
- CCCheryl CoverSep 29, 20255.0There is a young woman that works at the counter. She is always very nice, knowledgeable about all things FedEx. She so patient. FedEx is lucky to have her.
- TCTess CarichnerAug 22, 20255.0The front desk attendant was wonderful! She even called me back (I when my package returned from being out on the route (I needed to pick my package up after I missed it at my house). Above and beyond customer service!
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Ann Arbor offer?
FedEx Ship Center in Ann Arbor offers packing supplies, boxes, and a variety of FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.
What are the business hours of FedEx Ship Center in Ann Arbor?
FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is FedEx Ship Center located in Ann Arbor?
It is located at 4556 Concourse Dr, Ann Arbor, MI 48108, USA.
Can I schedule residential delivery or hold FedEx shipments for pickup at this location?
Yes, you can have your FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
What payment methods are accepted at FedEx Ship Center?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Ship Center in Ann Arbor offer any shipping discounts?
Yes, you can create a free FedEx account to receive shipping discounts.
Are packing supplies and boxes available at FedEx Ship Center?
Yes, the FedEx Ship Center offers FedEx Express Packaging and various boxes and shipping supplies.
Can you tell me about nearby places related to technology and business supplies near FedEx Ship Center?
Nearby, you will find Michigan Computer Supply Inc and Michigan Computer Supplies, which offer computer and office equipment as well as business supplies, useful for your office needs before or after visiting FedEx.
What dining options are near FedEx Ship Center in Ann Arbor?
Cottage Inn Pizza is a nearby pizza and Italian restaurant where you can enjoy a meal before or after your shipping errands.
Are there any fitness or recreational facilities near FedEx Ship Center in Ann Arbor?
Yes, there are several fitness centers such as BoldFit, B Young B Fit, and The Fitness House nearby, offering gyms and sports facilities for your wellness activities.