United States Postal Service

1.5
408 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6800 Roosevelt Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6800 Roosevelt Ave, Allen Park, MI
48101, United States

Hours

Reviews

1.5
408 reviews
5 stars
46
4 stars
4
3 stars
4
2 stars
7
1 star
347

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some customers reported helpful and friendly service, while others experienced disinterest and rudeness.

Package Delays

Numerous complaints about packages being stuck at the facility for extended periods, often with no updates or communication.

Lost Packages

Frequent reports of packages going missing or being marked as 'pending acceptance' for weeks, leading to frustration among customers.

Communication Issues

Customers expressed difficulty in reaching the facility by phone, with many calls going unanswered.

Overall Performance

General consensus indicates this facility is underperforming, with many customers recommending alternative shipping options.
  • HS
    Heather S
    Dec 30, 2025
    5.0
    Prompt, pleasant, answered all my questions quickly. I dealt with both individuals at the front desk
  • MH
    Mariana Haux
    Dec 10, 2025
    5.0
    Excellent service
  • AL
    Alex Lang
    Oct 12, 2025
    1.0
    Staff were completely disinterested in being of any help at all and appeared completely annoyed by the presence of only 2 customers in line. I went to the Dearborn office on MI Ave for my next visit, needing the exact same service. They were actually willing to work and help. I'd avoid the AP office.
  • AP
    A. P.
    Aug 22, 2025
    5.0
    For any of you wondering, there is a difference between the Allen Park Post Office and the Allen Park USPS distribution center. The post office is small and it's virtually impossible for packages to be lost for weeks. The distribution center is a completely different ball game.
  • EM
    Elaine Michalski
    Aug 9, 2025
    5.0
    Fast, knowledgeable, and friendly! Great customer service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.