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United States Postal Service

3.1
(49 reviews)

Business Details

7125 Headley St SE, Ada, MI
49301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7125 Headley St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7125 Headley St SE, Ada, MI
49301, United States

Hours

Reviews

3.1
49 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
5
1 star
19
  • RB
    rita belton
    Feb 20, 2026
    1.0
    I called to complain about my packages being left at the mailbox on the ground in the snow. Our regular carrier usually brings the packages that don't fit into the mailbox to the house. I explained this to the clerk that answered the phone. She proceeded to tell me I needed a tracking number and a picture to prove that a carrier did this and that the package had been delivered by the UPS. I explained to her that I am a retired carrier of 35 years and I think I can read a package and tell whether it came from USPS, UPS, or FedEx. She continued to tell me that the package couldn't have come from USPS and that the UPS delivery person was doing it. The boxes were clearly marked USPS ground. A total embarrassment to the service.!!!
  • TT
    Tim Tim
    Jan 21, 2026
    1.0
    It said walk-in appointment for passport applications at this place is between 1 and 2 pm, we come in at 1pm and a blonde woman tells us that we still need an appointment and she can't do it today for some reason while the place is empty, then she says how about trying a different place? Well how about doing your job? Anyways, went to the one in Wyoming where they did it in 20 minutes. Lazy and unfriendly, don't bother.
  • VV
    Veronica Vargas
    Jan 5, 2026
    5.0
    Aaron was EXTREMELY helpful with my passport renewal - but thank you to him!
  • JS
    Joe Smith
    Dec 15, 2025
    1.0
    Very rude and poor service!!! This office needs a staff change immediately! An older woman working at the front desk needs a better attitude as well!
  • SV
    Sue Vanderlaan
    Dec 26, 2021
    5.0
    I don’t understand the negative reviews. The Ada branch employees are always pleasant and incredibly patient. Especially with customers who are not prepared. I’m at the post office a few times a week and have always had excellent service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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