United States Postal Service

2.3
43 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 765 Roosevelt Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
765 Roosevelt Trl, Windham, ME
04062, United States

Hours

Reviews

2.3
43 reviews
5 stars
13
4 stars
0
3 stars
2
2 stars
2
1 star
26
  • GR
    Georgia Reed
    Sep 3, 2025
    5.0
    I always like to give a good review for good service and I really wish I caught her name, but I just had to say, one of the ladies working the counter was one of the most pleasant customer service workers I have ever encountered! She deserves so much praise - everyone left with a smile when she helped them! Some people are meant to do what they do and she is meant for that job!!
  • CM
    Cayla Mallett
    Aug 11, 2025
    1.0
    I was only in the area for a little while and decided to open up a PO Box. I was given my keys and I filled out all nessasary paperwork ahead of coming in and even had my IDs ready for when I came in. After being told it was all set up I then also set up the feature that sends you an email with pictures of all your mail so I could see when my items arrived. I also checked the box almost daily and after 4 weeks of none of my mail I asked for help and all they did was take my keys and open my box just like I had done for weeks and said it was all good. Then I got an email that showed a package number but not another information so I called since I had work during the hours they were open. I called over 50 times and not one did anyone answer nor is there an answering machine. After many different forms on there website I got a call from headquarters letting me know the package in my email was someone else's at a different post office and I had no mail. By this time I had several ideas confirmed delivered at this location with one even being signed for. When I finally made it in during business hours it was revealed that they forgot to even open my PO Box as it still had tape on it and they had no paperwork. I then canceled my box and returned my keys and all they could do was give me a 1 dollar refund for giving the keys back and give my the packages of mine that ended up in general mail so they would not have ever made it to me if I hadn't demanded to talk to someone in charge. The staff was nice but the whole experience cost me money and time.
  • CP
    Chris Paulette
    Jun 15, 2025
    5.0
    I stopped here to make some post cards, as the post office in Casco was closed at 1pm on a Monday.... Was in and out, and everyone was super friendly.
  • BP
    Bob Parsons
    Sep 26, 2019
    1.0
    I filled out the form to have our mail held for 2 weeks while we were away and turned it in. It was supposed to be delivered on Saturday after we returned. It wasn’t. On Monday, it still wasn’t delivered. We called the post office three times over the course of an hour. We let the phone ring for several minutes. No one ever picked up. This isn’t the first time we have had this happen. Frustrating. Our original mail person that we have had for several years did a great job. Now, we never know when we will get our mail or if we will get our mail at all at times. We have had our mail delivered to a neighbor with important tax forms that we needed. We have also gotten other neighbors mail in our box several times.
  • TM
    Terron McCourt
    Jan 24, 2019
    1.0
    terrible

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.