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United States Postal Service

1.8
(32 reviews)

Business Details

116 Alfred Rd, West Kennebunk, ME
04094, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 116 Alfred Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
116 Alfred Rd, West Kennebunk, ME
04094, United States

Hours

Reviews

1.8
32 reviews
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24
  • JO
    Jared St. Onge
    Feb 7, 2026
    1.0
    Unparalleled level of condescension from the sweet, sweet man who works here.
  • EA
    Edward Armellino
    Jan 22, 2026
    1.0
    Horrible experience with Paul behind the counter. This is the second time I went in and had a bad experience with him. He is pretentious and has horrible customer services skills. I walked in with a package and he looked at my like I had 6 heads and waited for me to say “I would like to ship this package”. He responded with “wellllll how would you like me to do that?” And went on to explain that they don’t print labels at the post office. News to me and maybe I should know better but the post offices I am used to will weigh your package, take the address, and send it for you. Either way, I don’t need to be spoken to like that. I did not write this review on the first encounter bc I figured he was just hanging a bad day. But I guess he is always like this.
  • MR
    Matthew Reid
    Dec 18, 2024
    1.0
    Well, I guess his name is Paul. From the other reviews. What is wrong with this guy? I stopped going to this location because he’s always working, but thought I’d just drop a package off the other day - two years later and he’s still an… How does he have a job? How is this location still operating? I imagine everyone must just go to Kennebunk where they’re much nicer and professional. Hopefully, someone at USPS will read these reviews and do something about it.
  • KW
    Karissa Wentworth
    Jul 30, 2018
    1.0
    HORRIBLE! THE HOURS ARE NOT REASONABLE. THE EMPLOYEES ARE RUDE AND NEVER KNOW WHAT IS GOING ON. WHEN YOU ASK THEM A QUESTION OR IF THEY HAVE TO DO ANYTHING ITS THE END OF THE WORLD AND THEY ARE MISERABLE. I TRY TO GET THERE ONCE A WEEK BUT SOMETIMES IT IS IMPOSSIBLE WITH MY WORKING FULL TIME, BEING A MOM, AND HAVING A FARM. SO SOMETIMES I GET THERE EVERY OTHER WEEK. I HAD LICENCE PLATES SENT TO ME AND THEY WERE RETURNED! THE "GENTALMEN" TOLD ME THAT THEY COME IN MAY AND THEY CAN ONLY HOLD ITEMS FOR 15 DAYS. ASK I EXPLAINED I WAS JUST THERE A WEEK AND HALF BEFORE AND THERE WAS NO YELLOW SLIP SAYING I HAD A PACKAGE. BUT WHEN I WENT SATURDAY I DID. SO IM A LITTLE CONFUSED ON HOW THIS IS EVEN POSSIBLE THAT THEY RECIEVED THEM IN MAY. IF YOU ASK ME PEOPLE DO NOT KNOW HOW TO DO THEIR JOBS AND THEY ARE JUST COMPLETELY LAZY! I AM DONE WITH THE POST OFFICE AND I HAVE GOT A MAILBOX ELSE WHERE!!!!
  • AK
    Aaron Keller
    Dec 6, 2016
    3.0
    Wish the hours were better

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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