United States Postal Service

2.2
61 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1886 Post Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1886 Post Rd, Wells, ME
04090, United States

Hours

Reviews

2.2
61 reviews
5 stars
14
4 stars
5
3 stars
0
2 stars
3
1 star
39
  • JC
    Jenna Caswell
    Jul 29, 2025
    1.0
    If I have any choice in the matter I will never return to this post office. Unfortunately, I live closer to the Moody Post office and have a PO box there but also have a street address in Wells. At rare times a package may end up at the Wells Post office and they immediately reject it. I can understand the annoyance of this but a call was made and staff agreed to hold the package for me this time. When going to receive the package the clerk orrognally was going to refuse to look for it, stating that whoever called didn't speak to anyone in this building. She looked, the package was there, and she reluctantly gave me the package. I'm not sure I have experienced such horrible customer service in my life, and this was not the first occurance at this location. Due to this treatment I will continue to utilize the Moody Post office despite the challenges as their staff are wonderful.
  • AS
    Alanna Skelly
    Jul 7, 2025
    1.0
    If I could give them 0 stars I would have. I ordered a few items and both were not delivered due to the USPS. I asked to have the packages put in front of the garage and they said the packages were undeliverable because the carrier/post office were too lazy to deliver the items. When I went to the post office to speak to someone and try to get my package they were dismissive and rude. The staff did not even try to see if the package was there. They just said they couldn't give it to me. This place is very UNHELPFUL AND HAS HORRIBLE CUSTOMER SERVICE..
  • LW
    Lauran Witts
    Jun 13, 2025
    2.0
    I had an unexpected...rude associate encounter. .."Rich" was arrogant and quick to dismiss my request for help in retrieving a package. There is no reason for having such an attitude when you are working in a federal position. Why are we subjected to such treatment in Wells?
  • JC
    J Carter
    Jun 11, 2025
    1.0
    I was told by a very rude employee that this is a resort town and they do not do general deliveries and that if it happens again they will return my mail. I thought this was the United States Post Office that my taxes pay for. We travel the US and NEVER had this happen. Very rude!!!
  • HR
    Harmony Redd
    Oct 14, 2020
    1.0
    yikes..... the employees are extremely rude and have no sense of professionalism. you typically can expect that from government employees but the ladies here were exceptionally bad.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.