Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5559 in Waterville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.8
143 reviews
5 stars
97
4 stars2
3 stars2
2 stars
4
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kel and Darcy for their exceptional service.
Efficiency
Several reviews noted the quick and efficient service, especially for package drop-offs and returns, making the process hassle-free.
Inconsistent Experiences
While many had positive experiences, there were notable complaints about rude staff and poor service from certain employees, particularly a bald-headed manager.
Package Handling Issues
Multiple customers reported problems with package tracking and delivery, indicating a lack of reliability in handling shipments.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant customer experience.
- MGMindy GNov 3, 20255.0FAST, EFFICIENT AND FRIENDLY!!!
- GGGBPOct 31, 20255.0Fast store & self service amazon returns
- LWLeeLee WSep 12, 20255.0Very kind and friendly staff. The gentleman looked for a box to meet my needs and found one that was less expensive than the usual. The lady greeted me. It was a great experience!
- LALiaquat AliSep 9, 20255.0The customer service lady who greeted me and took care of the return was highly professional in her job responsibilities and she was very cordial with me. So, that is the reason for my rating. Thanks,
- SBSuzyq BourgoinSep 8, 20255.0Excellent service at this store, very efficient
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Waterville offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store #5559 in Waterville?
The store is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #5559 in Waterville open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, although hours may vary during holidays.
Does The UPS Store #5559 in Waterville offer mailbox rental services?
Yes, mailbox rental services are available for your mail and packages.
What types of payments are accepted at The UPS Store #5559?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #5559 accessible for customers with wheelchairs?
The store has a wheelchair accessible entrance and seating but does not have a wheelchair accessible restroom.
What nearby places can customers visit when coming to The UPS Store in Waterville?
Nearby places include Shred Nations for shredding services, The Bank of Maine for banking needs, and Wendy's for dining.
How can the nearby Shred Nations be helpful for customers of The UPS Store #5559?
Customers can visit Shred Nations nearby for additional professional shredding services if needed beyond what the store offers.
Are there any nearby beauty or nail salons close to The UPS Store #5559 in Waterville?
Yes, MissusManicure nail salon and Evolution beauty salon are nearby for customers interested in nail or beauty services.
What should I know about The UPS Store #5559's holiday hours?
The store is closed on November 27, December 25, December 31, January 1, and January 19, while it operates regular hours on November 11 and 28.