United States Postal Service

2.4
19 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 997 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
997 Main St, Waterboro, ME
04087, United States

Hours

Reviews

2.4
19 reviews
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  • KR
    Kayla Reneé
    Oct 8, 2025
    1.0
    What a joke... have had packages "delayed due to driveway not accessible or mailbox not accessible" when the mailbox is next to our neighbors on the main rd (they got their mail just fine) and our driveway had no vehicles in it! Several pieces of mail have said delivered and never showed up so I had to put in for refunds (pets medicine so it was a huge hassle for refunds where it said delivered) and today same thing, says delivered 11:01am and nothing, just the regular mail, no vial of medicine at all, checked with neighbors and not in theirs either! Slightly pissed!
  • CW
    Chuck Weidman
    Jul 17, 2025
    1.0
    What has happened to this post office! Horrible. They jam oversized packages into my very large mailbox. To the point that I have to crush the box to get it out. Then the next day they actually deliver a box the size of a paperback book to my stairs and list it as placed in my mailbox. I just requested a refund from Amazon on a package that I thought was lost or stolen. Lo and behold I just found it on stairs I don't use. They said it was PLACED IN MY MAILBOX! I don't think reading is an employment requirement either. Im constantly getting others mail. The Trump government at work.
  • JB
    James Barreras
    Jan 29, 2025
    1.0
    This post office consistently fails to meet acceptable service standards. Telephone calls go unanswered, mail delivery is erratic and unpredictable (between 1:00 PM and 10:00 PM), and the voicemail system is perpetually full. A zero-star rating would be appropriate.
  • CC
    Chris Cave
    Aug 15, 2020
    5.0
    Small place with somewhat limited hours, but staff is always friendly and helpful.
  • LN
    Lucille Noble
    Dec 22, 2018
    1.0
    The woman is nasty and seems to bring personal issues to the workplace. Would like to see her replaced. She will return your packages back to the sender even if she knows who you are if the sender made a mistake on the address.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.