United States Postal Service

2.4
20 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 997 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
997 Main St, Waterboro, ME
04087, United States

Hours

Reviews

2.4
20 reviews
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  • KR
    Kayla Reneé
    Oct 8, 2025
    1.0
    What a joke... have had packages "delayed due to driveway not accessible or mailbox not accessible" when the mailbox is next to our neighbors on the main rd (they got their mail just fine) and our driveway had no vehicles in it! Several pieces of mail have said delivered and never showed up so I had to put in for refunds (pets medicine so it was a huge hassle for refunds where it said delivered) and today same thing, says delivered 11:01am and nothing, just the regular mail, no vial of medicine at all, checked with neighbors and not in theirs either! Slightly pissed!
  • CW
    Chuck Weidman
    Jul 17, 2025
    1.0
    What has happened to this post office! Horrible. They jam oversized packages into my very large mailbox. To the point that I have to crush the box to get it out. Then the next day they actually deliver a box the size of a paperback book to my stairs and list it as placed in my mailbox. I just requested a refund from Amazon on a package that I thought was lost or stolen. Lo and behold I just found it on stairs I don't use. They said it was PLACED IN MY MAILBOX! I don't think reading is an employment requirement either. Im constantly getting others mail. The Trump government at work.
  • KK
    Koolshades Kasprr
    Jan 25, 2025
    1.0
    Update, This place just keeps getting worse.. every week missing mail and packages.. people that work here have no clue what they're doing... This post office needs to be revamped completely !!! I stick by all the negative reviews... As they are absolutely correct.. This place needs a complete revamping of staff... And how they process the mail !!!! Older review.. This post office is about the worst one on the planet, it's Russian roulette whether you get a package, or not.. no one ever answers the phone.. they always have an excuse, which makes no sense .. the postmaster general, needs to straighten out this post office ASAP... Russian roulette with mail is not funny. Important things never getting delivered.. They seem to go against their own policies, it is the worst post office I've ever had experience with.... We should all complain to the postmaster general and maybe someone will do something...
  • MB
    Michale Boucher
    Oct 15, 2022
    1.0
    Knocked on the door multiple times 15 minutes after they were supposed to open they ignored it. They were talking about smoking WEED and using profanity while filling the boxes... this was at 0824 on Oct 15 and was a male and female talking. Very unprofessional will not use this office again.... lots of profanity.....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.