United States Postal Service

3.0
14 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 21 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
21 Main St, Warren, ME
04864, United States

Hours

Reviews

3.0
14 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • LB
    Lisa Bengtsson
    Oct 28, 2025
    1.0
    I haven’t had a mail delivery for six days. My order tracking says a package has been awaiting delivery for three days. I take my outgoing mail to Rockland now.
  • MM
    M
    Oct 8, 2025
    5.0
    Marcie is great
  • DC
    Deborah Chambers
    Jul 28, 2025
    1.0
    This one star is only for the man that works the counter.You sir are the rudest man ever.You have no business working customer service. First off, you act like I'm putting you out asking for My package.Then today you asked me what I wanted..I had a question about tracking and you said very rudely.."You have 3 minutes". No..I have all the minutes I want because I will not ask you for a damn tbing.Im thankful you are being moved. You shouldn't be in a small town post office , where everyone else is nice to each other. You are the first person that should greet people when they walk through the door...instead you make people feel lousy. Sincerely, one of MANY unhappy customers.
  • JH
    Jennifer Hasenbank
    Jul 12, 2025
    1.0
    Customer Service was horrible. He wasn’t any help and was by far the rudest person. I felt disrespected and told him flat out I’ll be going else where for better service!
  • JC
    James Coxen
    Jun 28, 2025
    1.0
    Went there today and me and steady 5 or 6 other people picking up packages was turned away because there was only one person and they didn’t want to do their job. While I was there numerous people were pulling up and getting turned away. If your hours say open until 11:30 and your doors are unlocked at 11 how are you going to keep turning away people, I wish I had your name so I can include it in the report but it will be easy enough for HQ to find out who was the only person working Saturday, dealt with negligence from this post office since I have moved to Warren between packages not being delivered when they say they are, marked as delivered when it is not delivered, packages left in the mailbox with the mailbox open when there is more than enough room to close the mail box. There have been days where they totally skip us because they don’t feel like delivering the mail. For federal employees this is very sad. Our tax dollars are not paying you to half ass your job, anyone who doesn’t take pride in their work regardless of what it is disgusts me. There is absolutely no reason this many people should get turned away while the store is open and somewhere is there, there’s nothing more important he could’ve been doing than helping local residents get their packages before Sunday when they can’t receive them. I hope this will one day change but I find it highly unlikely

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.