The UPS Store

Reviews

• BB

  Briana

  Dec 9, 2025
  5.0
  Love this UPS store. Everyone is so friendly and overly helpful. It seems they go above and beyond with their customer service. I never worry that my packages won't get scanned correctly and the convenient parking is a major plus.
• VD

  Valencia Dumas

  Sep 22, 2025
  1.0
  THEY DO NOT PROVIDE NOTARY SERVICES!!!!!!
• CN

  Chelsie Noland

  Jul 21, 2025
  5.0
  had such a great experience at this UPS Store. I came in feeling overwhelmed with a few things I needed to ship, and the staff couldn’t have been more helpful. They were patient, friendly, and took the time to answer all my questions without rushing me. They helped me box everything up properly and made sure everything was secure for shipping. It really felt like they cared and wanted to make the process as smooth as possible. I left feeling taken care of and grateful for their customer service. Highly recommend this location — thank you for being so kind and helpful!
• JN

  Jero NIMO

  Mar 21, 2023
  1.0
  I WENT here because it is the only UPS branch with average of 3-4 stars around the area, and thought, yep, they might actually be able to help me ship stuff to our office out of state using their Pack & Ship service. Everytime I called them to ask for updates, they kept saying, they will be shipping them as soon as their supplies to pack them arrive, like bubblewraps, and that they would call at end of day. I WAS THE ONE WHO CALLED THEM EVERYDAY SINCE THEN AT END OF DAY! They had no decency to update me in their own accord, at least tell me what's going on and why my office stuff had not been shipped as of yet. I called them Thursday, Friday, Monday, and all three times, I gave them a chance to call me at least to tell me any updates, END OF DAY. And then TUE, I had enough, went there and got my stuff back. THEY DID NOT EVEN START DOING ANYTHING!!!! NONE OF THE STUFF I BROUGHT THEM, TWO BOXES, NONE HAS BEEN WRAPPED! They gladly gave them back to me, no questions asked, on my way drive home, that was the first time, their "manager" called me (I did not answer, but he left a voicemail) to ask what the issue is, that they were just waiting for their bubble wraps, which were to arrive that afternoon, and would gladly ship them if I go and return my stuff back. NOPE! I made up my mind. And my company has arranged a courier via FEDEX instead. I understand there are things that cannot be avoided, but please, do better, and communicate better. I was not even irate, I was nice and respectful in all calls and transactions I made with them, but I felt disregarded - an insignificant customer. I still wish all UPS workers good health and peace, I really hope you improve.

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