The UPS Store

2.6
131 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0475 in South Portland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Jetport Plaza Next To Burlington Coat Factory.

Details

  • DeliveryNot available

Location

The UPS Store
405 Western Ave, South Portland, ME
04106, United States

Hours

Reviews

2.6
131 reviews
5 stars
50
4 stars
1
3 stars
1
2 stars
3
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, many reported rude and unprofessional behavior, particularly from an older male employee.

Efficiency

Several reviews highlighted quick service and efficient handling of tasks, but others noted long wait times and poor handling of customer requests.

Pricing Issues

Customers expressed dissatisfaction with high prices for services, including charges for printing labels and packaging, which they found excessive.

Store Policies

Multiple reviews mentioned confusing or inconvenient store policies, such as not allowing customers to package items inside the store and refusal to provide receipts.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others reported feeling disrespected and frustrated.
  • AA
    Alon
    Dec 5, 2025
    1.0
    Simply the worst service you can get They made a mistake with shipping address and made me pay for the shipping again, its not the first time. The guy there really hates his job and it affects the actual service and integrity of the shipping. Please use the one is scarborough they are very nice professional and attentive
  • MH
    Mike Haimes
    Dec 1, 2025
    5.0
    Everybody that works there knows there stuff and they get you in and out. Use them a ton and always very helpful.
  • PF
    Peggy Flaherty
    Oct 25, 2025
    5.0
    Always great service and quick!!!
  • MA
    Mimi A
    Oct 17, 2025
    5.0
    Excellent customer service. Always pleasant.
  • CM
    Camden, Rachel Morais
    Oct 2, 2025
    5.0
    Always amazing customer service! I was in there this morning doing a ton of Amazon returns, and the woman was super helpful, accommodating, willing to help with the package the one package I needed to pack myself and did not realize. I really appreciate how helpful they are, with a good attitude as well. It’s hard to find that many places these days. I’ve had many other great interactions here in the past, this one just stood out to me enough that I knew I needed to leave a review.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0475 in South Portland offer?

The UPS Store #0475 offers packing, shipping, professional printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #0475 located?

It is located at 405 Western Ave, South Portland, ME 04106, USA, in Jetport Plaza next to Burlington Coat Factory.