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Visit your local Post Office™ at 31 Gorham Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I came in looking for my package. The representative Jesse was absolutely super dismissive and rude. I explained how I put the address of the post office on my package due to not having one right now and he completely lied and said nothing gets delivered to this location. After telling him thats not true I picked a previous package up a week ago from here he proceeded to dismiss me and give me a number to the “other” location while stating “They probably won’t answer because they left already”. After calling the customer service line and finding my tracking number online, I went and showed him it sated my package was actually at this location. He goes in the back for the first time to find my package and comes back with it and does not apologize or acknowledge his mistake. I absolutely ask for a different representative every time I go to this location now! Terrible customer service!!!
RO
Raised Outdoors
Nov 10, 2025
1.0
Woman in front of me was asking a simple question about what she was being charged for. The employee was rude and unprofessional telling her to not worry about what the screen said she was being charged. He was getting loud and verbally combative. As the person behind her I spoke up and said I agree with the woman about his (the employee’s) unprofessional conduct. He then claimed that we only said he was unprofessional, rude and wanted the manager because we (the random woman and myself) were racist. I couldn’t believe it! Claiming two people he didn’t even know were being racist! I said that his conduct and lack of professionalism was why we inquired about speaking with the manager. It was outrageous for him to claim that. Another employee came out and tried to tell the guy to calm down too. I normally don’t write things like this, but felt compelled to inform people since it was so terrible and frankly offensive (for us the random customers). Be safe out there everyone.
TC
Taylor Crawford
Nov 7, 2025
5.0
Kindest most helpful workers!
JW
Jeanne Westervelt
Jul 10, 2025
1.0
When you go to the post office to drop something off, they are basically nice people. The only problem is that they don't deliver the mail. A bit of a problem when one is waiting for their medication and they are out.
SL
Sandee LaRose
Jul 10, 2025
1.0
If I could give a zero star rating I would. Most unhelpful unkind experience.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 31 Gorham Rd offer?
The post office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications. Please complete and print your application form before visiting.
Do I need an appointment for passport services?
Most passport services require an appointment, which you can schedule online. Limited walk-in hours are available at select locations.
Does this post office take passport photos?
Yes, but you need to make an appointment online to get passport photos taken.
What are the operating hours of this USPS location?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I get a PO Box at this post office, and how?
Yes, you can apply for a PO Box online or in person. Online reservations and availability can be checked at the USPS website.
Are PO Boxes accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes but check with this post office for specific hours.
What nearby places can I visit along with the USPS at 31 Gorham Rd?
Nearby places include other post offices like US Post Office and Post Office-Scarborough, wholesale store Touche Magique, and the Kaia Pilates gym.
How can nearby public services like Post Office-Scarborough help me when visiting USPS 31 Gorham Rd?
If the 31 Gorham Rd location is busy or you need additional services, nearby Post Office-Scarborough offers postal and freight services as an alternative.
What local wellness and recreational spots are near the USPS that customers might enjoy?
Customers can visit Kaia Pilates for fitness, Asteria Aesthetics for beauty services, or Bartlett Acupuncture & Herbal Medicine for holistic care nearby.