United States Postal Service

2.9
20 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 137 Congress St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
137 Congress St, Rumford, ME
04276, United States

Hours

Reviews

2.9
20 reviews
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9
  • JM
    Jason Munroe
    Sep 25, 2025
    1.0
    The automated service is absolutely terrible
  • BO
    Barbara O
    Sep 24, 2025
    5.0
    We stopped here on our way through Maine to mail my grandson’s birthday present. The clerk was working by herself 9/24 at about 1:15pm EST. Even though she was busy, she went beyond and above to help me mail my package as efficiently at a reasonable cost. Thanks to her, my grandson will get his package on time! Thank you so much!
  • BD
    Benjamin DeJesus
    Aug 28, 2025
    1.0
    Everytime I come here I get very bad service from "Suzie" at the front desk. She's very mean, doesn't wear her name tag for good reason, and will not go out of her way for anything. But what really bothered me is that she had the audacity to reach over the counter and give herself a good rating on my tap screen... This post office needs to get their act together. I would never work with someone like that.
  • JS
    Josh Smith
    Aug 17, 2025
    1.0
    I've had interactions with four different employees at the Rumford post office, and three out of those four interactions were unpleasant. This office does seem to do a good job of delivering customers' mail in a timely manner, so long as you don't need to utilize USPS's mail forwarding service. I moved from out of state in Q2 2024, and at my previous address you never knew when you were going to get your mail, so that contrast has been refreshing since moving here. However, I have zero confidence in setting up mail forwarding again here after what this office put me through the last time that I did so.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.