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Brand Certified

United States Postal Service

3.4
(35 reviews)

Business Details

400 Congress St, Portland, ME
04101, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 Congress St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Congress St, Portland, ME
04101, United States

Hours

Reviews

3.4
35 reviews
5 stars
19
4 stars
2
3 stars
1
2 stars
0
1 star
13
  • MM
    MikesCloud0
    Dec 20, 2025
    1.0
    Fire Rebecca Campbell she is the worst human ever a literally won’t allow people to use government usps on Saturday cause she’s lazy a wants to pick the phone to hang it up in .2seconds
  • IH
    Ireen Harper
    Nov 19, 2025
    1.0
    I was moving across the country and decided to ship some very important items using this location (including my dogs cremated remains and professional end of life photos). I received the package soaking wet and open...I had placed the photos inside a wooden box and put them inside a backpack, the backpack was still in the box with everything in it but the box of photos. There are also clothing items missing from the box. No note or anything was left indicating the post office went through my package but somewhere along the way the box had been opened by a post office employee and items were removed (the box was handed directly to my sisters from the post man so no it wasn't porch pirates). I also sent my friend a purse for her birthday using this location and two months later the package still hasn't been delivered.....
  • BB
    Berni
    Oct 31, 2025
    5.0
    Popped in to ship myself some books I bought since they weren't going to fit in my carry on and had the pleasure having B assist me. I've never shipped anything to myself before while out of town, so I'm very glad to have had B go above and beyond in helping me with the process. Best experience I've ever had in a post office.
  • MS
    Maria Isabel Euan Segovia
    Oct 23, 2025
    5.0
    B is the nicest clerk. He helped me through the process of international shipping forms.
  • NN
    Noela
    Jan 12, 2022
    1.0
    The guy who worked today very rude insulted me for no raison they are very rude people

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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