United States Postal Service

1.6
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 965 Maine St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
965 Maine St, Poland, ME
04274, United States

Hours

Reviews

1.6
54 reviews
5 stars
6
4 stars
2
3 stars
1
2 stars
0
1 star
45
  • JG
    Josselyn Green
    Dec 30, 2025
    1.0
    The lady who works here is always having a bad day and is determined to make sure everyone who walks into this building also has a bad day. They refuse to ship packages that other post offices will ship no questions asked. Wasting my time having to drive to another post office just because the woman that works here hates her job or her life or something
  • NB
    Nathan Bishop
    Dec 20, 2025
    1.0
    I'm not one to put reviews online unless I have had a stellar experience or the polar opposite. Unfortunately in this case, it is the later. We have loved in the same location for nearly 4 years and still receive the previous residents mail even after making notations and calls to the office. I have made numerous calls to try and receive a new key due to their lack of maintenance to the box we have. An ever more major issue that we run into nearly every time is that the drivers do not pay attention to package addresses and size. I have lost yet another package due to their ignorance. I have given this location more than their fair share of chances with nothing but disappointment in response. If I could get ahold of anyone at the office I would not have to make this review.
  • CM
    Chris MacMahon
    Dec 18, 2025
    1.0
    the staff at this location are never nice
  • HR
    Heather R
    Oct 17, 2025
    5.0
    I always get great service here. Laurie is so nice and ever helpful. It isn’t easy managing all the needs of a community and I appreciate what they do for me each and every visit.
  • EL
    Esley Leda
    Mar 11, 2025
    5.0
    Had an easy and pleasant experience. Got some useful info too, if you don't shovel or plough enough the mail man will skip you due to safety reasons * my road is 2 lane and the cars go super fast. Makes sense to me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.