United States Postal Service

2.5
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1 Bennoch Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Bennoch Rd, Orono, ME
04473, United States

Hours

Reviews

2.5
30 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
4
1 star
15
  • KM
    Kayla Mullaney
    Jan 2, 2026
    1.0
    No one answers the phone
  • JD
    Jazmine DeBeauchamp
    Sep 26, 2024
    1.0
    Fix your phones! I’ve lived here for 3 years and never once have they answered the phone! This is made worse by the fact that LITERALLY EVERY USPS order I have ever made through this location has gotten messed up. If I could call them and fix it, then it wouldn’t be an issue… but I can’t!
  • JC
    Journey To My Center
    Oct 24, 2020
    5.0
    I visited this location for a passport appointment and it went great. Gary was on fire and has a great sense of humor, I look forward to coming back here again!
  • AW
    Addison Willard
    Jan 25, 2017
    5.0
    I was helping an elderly neighbor who has low vision and is very hard of hearing. She was getting ready to go to Arizona for a couple months to visit her twin sister, whom she hasn't seen in almost 25 years. She wanted to put a hold on her mail, buy some stamps for postcards to send back to her grandkids, and inquire about getting a passport (because she and her sister are thinking about going down to Nicaragua with a church group, to distribute donations she recently raised from a bunch of people during a Trump Inauguration party in Bangor. I was expecting it to be a miserable experience, but the gentleman who helped us ("Gary") was incredibly friendly, helpful, knowledgeable, and kind. What a great experience from the U.S. Postal Service!! Kudos!!!
  • LT
    Luke Thomas
    Dec 1, 2012
    2.0
    Very Rude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.