United States Postal Service

3.2
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2 Cascade Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2 Cascade Rd, Old Orchard Beach, ME
04064, United States

Hours

Reviews

3.2
22 reviews
5 stars
10
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0
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1 star
9
  • AA
    Alexis
    Dec 30, 2025
    1.0
    Whoever was working the desk got annoyed that he had to get up after I rung the bell for service to scan a package for me and give me a receipt. He said “well you can you just drop it off in the box” and kept repeating that. But I needed a receipt to confirm date and time of drop off (sometimes if I drop a package in the box without scanning it takes days for USPS to actually scan it). I explained that to him and he blew me off.
  • M
    Ādia Montagna
    Dec 5, 2025
    5.0
    Christina and Joe are fabulous. The holidays are such a busy time of year, but they have such wonderful dispositions, are very clear, and take the time to help customers with their needs. One of the most friendly USPS locations i've visited.
  • HH
    Holly
    May 22, 2025
    1.0
    Delivery man should not be yelling at customers. He really needs to be professional, specially since the PO is under the political spotlight.
  • SL
    Susan Luke
    Nov 21, 2024
    1.0
    No one will answer the phone at the following numbers: 207.934.4401, 207.284.5971 or 207.284.7611 for the Post Offices serving OOB, Biddeford and Saco. Agents let it ring for 1 - 4 minutes, then they quickly pick up the receiver and hang up the phone disconnecting the call. If you report this to the USPS' Regional Post Master, you will be assigned a Service Reguest which results in a phone call from someone the next day to tell you they don't have enough resources and that you should make sure you address the package correctly before you ship. Absolutely no accountability, no work ethic and no ability to solve very MINOR problems. Specifically, the package had a 53 vice 58 for the street number. The remainder of the street's name, city, state and zip code were correct on the shipping label which originated in San Francisco, CA from an on-line purchase. Given my cousin has lived at this same address for decades and her circa 1800s farmhouse is one of very few on her rural street, several postal employees had to do a WHOLE LOT OF NOTHING to effect a "return to sender" back to San Francisco. I called, I reported, I emailed, I begged and despite my full-time efforts, (which consumed four days of my life), the Post Offices' lack of interest and initiative won. Five days have elapsed since the package arrived at the Saco distribution center and yet my cousin still hasn't received her 60th birthday gift. I am exceedingly disappointed by the actions/inactions of far too many USPS employees. I was born at the Webber Hospital in Biddeford Maine 65 years ago. My LARGE family's legacy is rooted in success through hard work which makes me wish my experience was an unfortunate, isolated instance. Sadly, I know it was not, and it pains me deeply.
  • SO
    Salim Fayçal Ouédraogo
    Sep 19, 2018
    1.0
    Never delivers your orders , they will just stick the paper of they saying they missed you while never actually knocking on the door. Wish I could give 0 star , the driver should be fired

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.