United States Postal Service

2.5
13 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9 Gilmore Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9 Gilmore Rd, New Gloucester, ME
04260, United States

Hours

Reviews

2.5
13 reviews
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  • EC
    Erik Coe
    6 days ago
    1.0
    Kelly the new post master doesn’t know what she’s doing. No one likes her, from employees to their mechanic. Shes supposed to be the leader there but does nothing to help anyone. You can tell her fiancé is a boss with in the post office.
  • TM
    Towwer Cleaning & Services Property Maintenance
    Dec 19, 2025
    1.0
    It's December 19, 2025 and YES, it's raining outside. So all the packages that are delivered today on Tobey Rd, Valerie Rd, Baldhill Rd, etc. in New Gloucester Maine are getting absolutely soaked. All our kids/ loved ones Christmas presents are all out in the rain until everyone gets home today. What a joyful time of the year! Handled with care??? AT LEAST the UPS guy - THE BIG BROWN TRUCKS WE ALL SEE, PUT my 2 PACKAGES IN a BAG. So I got two ruined packages. And two dry. what a difference in between company's values. UPS spends 5 seconds to bag there packages.
  • JA
    Jennifer Allen
    Nov 14, 2025
    1.0
    Since when cant the post office deliver a package with 4 stuffed animals and a 2×2 cube organizer!? That package cannot weigh more than 15-20lb absolutely ridiculous and I really hope this is not going to be an issue through the holidays. I order most of my stuff online and have NEVER had an issue where I had to go to the post office to pick it up myself. Absolutely ridiculous! If I could give zero stars I would
  • AW
    Adrian Warrick
    Aug 30, 2025
    1.0
    Package has been track out for delivery. When checking in on the delivery status again, update now states that the driver brought it back to the office. Unable to see mailing address? Yeah right! How about just telling the truth, was lazy today and didn’t get to all my stops. This is one of many issues we have had with the local postal service. Back to Ups and FedEx.
  • MS
    Mitchell Stephens
    Mar 15, 2021
    1.0
    The ladies at the desk are very nice and helpful but the carriers are constantly losing my packages, putting them on my neighbors steps, or over packing the parcel locker in front of my mobile home park, thus destroying my packages and often damaging the contents. The package carrier(s) responsible need to be retrained or fired, enough is enough.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.