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United States Postal Service

1.9
(118 reviews)

Business Details

1 Post Office Sq, Gorham, ME
04038, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1 Post Office Sq to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Post Office Sq, Gorham, ME
04038, United States

Hours

Reviews

1.9
118 reviews
5 stars
22
4 stars
2
3 stars
5
2 stars
4
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendliness and helpfulness of the staff at the post office, numerous complaints highlighted poor communication, including failure to answer phone calls and resolve issues.

Delivery Issues

A significant number of reviews reported consistent problems with mail and package deliveries, including missed deliveries, packages left in inappropriate locations, and incorrect delivery to neighbors.

Responsiveness

Customers expressed frustration over the lack of responsiveness from management and staff, particularly regarding delivery complaints and phone inquiries.

Overall Experience

Despite some positive interactions with staff, the overall sentiment indicates a widespread dissatisfaction with the Gorham Post Office's reliability and service quality.
  • ML
    Maria Lundy
    6 days ago
    5.0
    Very friendly agents and very knowledgeable and helpful
  • KB
    Kasey Brady
    Feb 20, 2026
    5.0
    I walked in today with two young kids for passports for all three of us. The clerk was SO friendly and took care of us quickly!
  • JS
    Joseph Spurling
    Jan 8, 2026
    5.0
    I went to mail out my passport renewal; the man at the desk was extremely helpful and kind.
  • LC
    Lori Cooper
    Jan 2, 2026
    1.0
    Need local number
  • AL
    Ambs Lynn
    Dec 12, 2025
    5.0
    The gals in charge at the post office are responsive when something is amiss. Twice I’ve had to track down missing packages, and they were quick to help figure out what was going on, calling me same day or next with the information needed. Thank you post office peeps!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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