United States Postal Service

1.6
69 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 348 Water St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
348 Water St, Gardiner, ME
04345, United States

Hours

Reviews

1.6
69 reviews
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55
  • CC
    Craftygirl44
    Nov 3, 2025
    1.0
    I really wish they could get their crap together. They need new management or something because clearly their system is failing. I mean, look at everybody else’s reviews, it’s basically the same complaints. Whatever old man they hired to deliver mail keeps delivering mail to the wrong houses, i’m pretty sure he doesn’t check anything because this is every day now
  • SS
    She
    Oct 15, 2025
    1.0
    Horrible, horrible post office. Ever since moving to Gardiner, they’ve been terrible at delivering packages. The packages are either in the wrong parcel locker or they’ve been marked as delivered when they haven’t been delivered at all. How hard is it to read a few labels and put them in the correct box? OR MAYBE, actually deliver packages instead of just marking them delivered. It doesn’t matter how many times you call, they never do anything about it.
  • TT
    TJ
    Aug 15, 2025
    1.0
    I wish I could give a better review. The mail gets delivered maybe once every 6-8 days because they don't have any staff, which tells me it's probably not a good working environment. You call and they say your mail will be delivered the next day and it doesn't happen. The supervisors are defensive, talk over you, lack empathy, and I'm assuming also are over worked and stressed. If I could give no stars, I would
  • BC
    Bert Clough
    Nov 26, 2022
    1.0
    No mail for days. Not answering phone. Finally arrives. Then no mail or packages for days . Not answering phone. Finally days later get a package that had been delivered to the wrong address and had been opened. Still waiting for some car parts to fix my car. Not answering the phone. Getting as bad as Scarborough, had packages sitting down there for 2 months. But “did” finally get. Used to get mail before noon, now it’s 8pm sometimes. I know they are trying, See their truck flying back to town at about 2pm. Still no mail. Oh, they don’t answer the phone ringing, seen it, been standing in line down there for an hour. Wonder how their spending all that additional postage money?
  • VC
    Victoria Choiniere
    Nov 30, 2018
    1.0
    In the winter time I never get packages delivered to my house. They say they try to deliver but no one is home...it’s never true. My road gets plowed and sanded but they just don’t wanna do it. I’ve brought it to the attention of the Post Master and nothing ever happens

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.