Staples

Reviews

• JM

  Jessica Mailman

  Apr 1, 2026
  2.0
  Staples is already more expensive than many of its competitors, so you would expect better customer service to go with that. Unfortunately, the copy and print staff at the Falmouth location have been consistently rude, cold, and unfriendly for YEARS. The copy and print department is the main reason I go there, but I usually avoid interacting with the staff unless I absolutely have to. On my last visit I used self-serve, which was a relief. After more than 10 years of going to this location, I can honestly say the long-term employees in that specific department are the worst part of the experience. Walking up to the counter feels less like entering a business and more like inconveniencing people who clearly do not want to help you. It is unwelcoming, uncomfortable, and way too often feels like a DMV with the attitude you'll get from the staff. If Staples is going to charge more than other places, the least it could do is hire staff who know how to treat customers like they matter.
• SE

  Sandra English

  Mar 18, 2026
  5.0
  I would like to give a shout out to Miles! Thank you very much for your kindness. The documents you copied in color for me, saved the day! I'm so grateful to you, Miles! Management, please notice this post. Another employee was not very supportive of me while I was trying to use the public copy machine. He seemed put out that I needed help.
• MM

  Mike M

  Feb 26, 2026
  5.0
  Curtis was so helpful today at the copy center. He went above and beyond and I'll make it a point to use this center when possible.
• DB

  Dave McCullough- Broker

  Feb 2, 2026
  5.0
  Great product selection. Great hours of operation. Fast service
• ED

  Elaine Despres

  Jan 31, 2026
  5.0
  Miles in the Print Lab spent a great deal of time perfecting a proof of my mother for her Memorial Service. He was incredibly patient and willing to make many edits. Very much appreciated!!

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