The UPS Store

Reviews

• DJ

  Douglas Jones

  3 days ago
  1.0
  I needed to send a lab sample by overnight delivery to Winslow ME from Ellsworth. 56 miles as the crow flies. USPS referred me to the UPS Store on High St. The UPS Store said it would be delivered “tomorrow between 90 minutes before or after 2pm.” They charged me $88! TWO days later the lab called and said they just got the sample and it was too late to be used. UPS reimbursed me $73 but the UPS Store said “we did what you asked of us” and I said that they had promised delivery. The store manager was curt. A letter to the franchise owner was ignored. I ended up driving the sample to Winslow. The UPS Store takes ZERO responsibility for UPS delivery services even when they make a promise.
• RP

  Russell Peters

  5 days ago
  5.0
  The staff is always great, and very helpful! They are open very convenient hours. And in a convenient location. And I've never had any issues when I've gone there, they offer fast and Speedy service, which is so helpful in these busy times.
• AA

  Anne Aldrich

  Feb 26, 2026
  5.0
  Marion is always cheerful and pleasant no matter how complicated a shipping situation may be. She is such a positive force!! She makes everything seem so easy.
• BV

  Betty Vane

  Feb 25, 2026
  5.0
  Superb customer service especially for Seniors and Handicapped customers.
• DM

  Diana Merenda

  Feb 18, 2026
  5.0
  The UPS Ellsworth store always provides amazing service and customer support. They crew is great and work collaboratively. Therefore that gives them the opportunity to give superior customer service to us!! 👍🏽