United States Postal Service

3.0
7 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 50 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
50 Main St, Dixfield, ME
04224, United States

Hours

Reviews

3.0
7 reviews
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  • DL
    Davina Levin
    May 4, 2024
    1.0
    It has been terrible since the Dixfield office took over Mexico. We had great carriers in Mexico. They cared. They took care of your mail. They took pride in their work. They believed in customer service. Not Dixfield. My packages get left in the rain, dropped on the ground (and left to sit in the puddle), and worst of all, this is less than two feet from a porch where they would be safe. I have multiple videos from my security system where the mail carrier that has been assigned to our neighborhood neglects and abuses our mail. Not that you're able to complain... The 800 number takes you nowhere when you call it. Their hours are not convenient for anyone with a real job either, and the post master isn't in on Saturdays. I hate that we lost the Mexico post office when Mexico is twice as big as Dixfield and should have it's own. Our postal service has declined so dramatically that it's embarrassing. On several occasions, the daily digest showed the mail I was supposed to receive that day and I didn't get anything delivered at all. A few times I never received it at all (but fortunately it was mail I didn't need). I even watched this carrier park in front of my house and scroll through his phone for a half hour one day instead of delivering mail.
  • EW
    Edward Williams
    Nov 30, 2023
    5.0
    Great customer service and attention to detail! Quick and courteous service! Wish all post offices were this good
  • DO
    David Oakes
    Aug 20, 2021
    5.0
    I have been using Dixfield Post Office for many years. I have always had the best service from all the employees. Lee is always courteous, friendly, knowledgeable, and helpful. The carriers are always the same as well. The best service all around.
  • KS
    Kathleen Szostek
    Jan 8, 2021
    5.0
    I have received cordial and efficient service--mostly from Lee. We moved to Dixfield fairly recently and love the fact that the lobby is open 24/7.
  • AM
    Ashley Manring
    Sep 18, 2018
    1.0
    Im new to this area. I went in to mail out a package, needed a box and it didn’t take long to get the right size, however....I was then told I couldn’t use the tape and was told I had to either buy some or bring some from home. I wasn’t about to spend almost $4 for a small roll of tape. I’ve NEVER been to a PO that said I couldn’t use the tape to close a box! I’ve been to Kingfield, Farmington, Norridgewock, Waterville and Oakland. Always been able to use the tape. The man has no personality, everything you do is wrong. I just don’t get a welcomed vibe from him (Lee)

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.