United States Postal Service

Reviews

• CK

  Charlotte Kassler-Taub

  Jan 2, 2026
  1.0
  I am writing this review after months of repeated issues with this post office that have resulted in the death of live animals due to staff negligence and refusal to follow clearly marked handling instructions. I would give negative stars if I could. We routinely receive live animal shipments, clearly labeled as such and marked HOLD FOR PICKUP. Despite this, on at least seven separate occasions, packages addressed to our home have been sent out for delivery anyway, left exposed to extreme winter and summer temperatures, and the animals inside arrived dead. This happened repeatedly, even after we followed USPS instructions precisely. To prevent further loss of life, we began addressing our shipments directly to the post office for pickup, which successfully worked once. The animals were held inside and collected alive. However, during our most recent visit, we were informed—without any prior notice—that as of the new year, packages may no longer be addressed to the post office. We were told this change had been “made known to everyone,” though we were never informed by any means. Despite this, when we arrived at the post office, staff confirmed that our live animal package was physically in the building. At that point, a clerk refused to retrieve the package, stating she was “too busy” because there was a line out the door and she was working alone. The package was confirmed to be on-site, yet staff would not get it. This was not due to policy, safety, or impossibility — it was a refusal to perform the task. This is unacceptable. Staffing issues are not the customer’s responsibility, and refusing to retrieve a live shipment that is already in the building—after months of documented handling failures—is profoundly unprofessional. The attitude displayed was dismissive, rude, and indifferent to the consequences of their actions. To be clear: • These packages were clearly labeled as LIVE ANIMALS • They were marked HOLD FOR PICKUP • USPS errors have repeatedly resulted in animal deaths • Staff acknowledged the package was present but refused to retrieve it This is not an isolated incident. It is a pattern of negligence, poor communication, and unwillingness to take responsibility. I strongly caution anyone receiving time-sensitive, temperature-sensitive, or live shipments to reconsider using this location. Accountability and basic professionalism are not optional when lives—animal or otherwise—are involved.
• CJ

  cindy jalbert

  Dec 11, 2025
  1.0
  The postal carrier backed into our drive way to deliver packages. She ended up leaving the packages outside in our driveway. It looks like she just opened the door and threw them out.
• MP

  mike pike

  Mar 7, 2023
  1.0
  These guys seem to make up there own hours, good luck getting service
• DD

  Dream

  May 6, 2020
  5.0
  Everyone here is extremely helpful! I’m learning the ins & outs of selling online and shipping has a lot to do with that! They have been essentially the backbone of me getting orders CORRECTLY out the door and on the way to my customers! Thank-you all at the Bridgton USPS
• JF

  J.R. F

  Oct 29, 2018
  1.0
  Pathetic. The worst on so many levels. They kept putting a mail forward on my address (that I never asked for) and every time I asked for them to take it down, they would assure me that it was gone, but it never was. The whole ordeal lasted about three months and I lost a lot of do-not-forward mail, including my ID.

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