Staples

4.5
152 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Biddeford, ME provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
201 Mariner Way, Biddeford, ME
04005, United States

Hours

Reviews

4.5
152 reviews
5 stars
111
4 stars
24
3 stars
7
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with various needs.

Product Quality

Customers reported satisfaction with the quality of products and services, particularly in the printing and tech support areas.

Store Organization

The store was generally noted as clean and well-organized, although some customers mentioned issues with stock availability and clutter.

Mixed Experiences

While most reviews were positive, there were some complaints about rude staff and long wait times, indicating inconsistency in service.
  • DM
    Denise Metayer
    Dec 27, 2025
    1.0
    My husband purchased two items that needed to be returned to Amazon. He had his QR codes available for scanning. We brought the packages in to Staples because it said they took UPS packages and Amazon told us to to go a UPS pick up store. This is the first time he has sent back packages so no experiences with it. Anyway we patiently waited as the cashier and other service rep was busy. When the man finally came up to us he was extremely rude rolling his eyes saying I dont think we take these large packages but let me see. They were not huge boxes, one was an air fryer the other a small vacuum box. He scanned the QR code and said NOPE those are NOT for us. Go look at your email they will tell you where to go but its not here rudely. He couldnt even suggest where we should have gone instead. He acted put out when there were NO other customers waiting to be cashed out, we were not interrupting anyone to do this. Not impressed with customer service at all. Yes we should have known where to take our packages but sometimes people just need a little consideration and education in a nice way not being rudely snapped at. Just be kind, you never know what someone is going through.
  • RR
    Robert Roderman
    Dec 18, 2025
    4.0
    very pleased with my shopping at Staples
  • MC
    Marcus Confer
    Dec 10, 2025
    5.0
    I just want to thank Alex for going above and beyond in helping me recover a lost package. I understand you did not have to take the time out of your day to drive to a UPS facility and then reship it for me. And I just want to express my gratitude to you for making my life a bit easier! Thanks so much!
  • MW
    michael wood
    Dec 1, 2025
    5.0
    Good service and products
  • RB
    Robert Bissell
    Nov 18, 2025
    5.0
    Quality products laid out in an easy to find brightly lit store. Attentive and Knowledgeable staff. An easy excellent experience.

Frequently Asked Questions About Staples

What services does Staples in Biddeford, ME provide?

Staples in Biddeford offers printing, shipping, technology, travel, recycling, design, passport photos, and Amazon returns services.

What are the store hours for Staples in Biddeford?

Staples is open Monday to Friday from 8 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 6 PM.