Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 40 Western Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Office staff are great. They all know me on a first name basis which is pretty sweet. However the carriers seem to have personal vendettas against the general public for no apparent reason.
The thing is that nothing can be done about this because USPS is so massively understaffed due to budget cuts that they have to keep these carriers on payroll to get mail delivered. If I wasn't disabled I would apply in a heartbeat because what the carriers are doing is destroying public trust in the postal service.
I had an issue with my landlord committing felony mail interception and there's nothing the post office could do about it because the carriers refused to obey supervisor orders.
This exact problem is why I've moved apartments. I upended a life of 9 years and was forced to move because the postal service couldn't get the carriers to stop being complicit in mail crimes.
JP
Jessica Plossay
Jul 15, 2025
1.0
Horeible customer service it was as if rhey were mad that i had questions about my passport and i had a very hard time understanding bc of one lady talking so fast its like i was the inconvenience fir asking asking questions and im a single mom so i had my little guy with me and that seemed to be a problem the lady that worked there seemed like she was was annoyed with him ...i keft thare stressed and upset nc i didnt get the help that i needed
TT
Taylor
Dec 13, 2022
1.0
Called multiple times just to be hung up on. Not to mention still haven’t gotten a package that was apparently out for delivery on 12/9 and still haven’t received it and it’s not 12/13 but has stated it’ll be delivered everyday after the 9th and nothing. Also not getting my mail delivered to my house since the ninth even though it shows on informed delivery that I’ve gotten mail everyday just apparently not into my mailbox.
MK
Markas K
Oct 13, 2017
5.0
I have always received polite and friendly service there. Absolutely no complaints.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 40 Western Ave, Augusta, ME?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment scheduled through the online scheduler, but limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 40 Western Ave?
Open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:30 AM to 1:00 PM. Closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online, then complete your setup in person at the Post Office with two valid IDs.
Is 24/7 access available for PO Boxes at this USPS?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but hours vary by location. Please check with this Post Office for specifics.
Where can I find nearby food options when visiting the United States Postal Service at 40 Western Ave?
Nearby food options include Dunkin Donuts, Friendly's, Buffalo Wild Wings, Amato's Pizza, and Domino's Pizza, great for a bite before or after your visit.
What other government services are close to this United States Postal Service?
Nearby government facilities include the Internal Revenue Service Taxpayer Assistance Center and the office of Senator Susan M Collins, useful for combined visits.
Are there any retail stores near the USPS at 40 Western Ave?
Kmart and VIP Tires & Service are nearby, which could be convenient for shopping or automotive needs when visiting the Post Office.
How can I contact the United States Postal Service at this location?
You can reach the local phone number at +1 207-622-6114 or the main customer service at +1 800-275-8777.