Brand Certified
United States Postal Service
2.7(70 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
40 Western Ave, Augusta, ME
04330, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 40 Western Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
70 reviews
5 stars
24
4 stars
6
3 stars
2
2 stars
3
1 star
35
- ZLZachary LoweFeb 6, 20261.0Phone customer service is absolutely unhelpful
- EPedward plantJan 15, 20261.0Incapable of delivering mail to my house. Claim mail box is inaccessible, more like inadequate delivery man supported by managers who don't know how to operate correctly.
- ADAdam DouinJan 6, 20261.0The worst! We haven’t received mail or packages in 15 days. I went to collect all and they wouldn’t take the time to look for it or give it to me. David from western ave location just called me and basically called me a liar and hung up on me. $9billion in the hole this year and it’s no wonder why
- JLJuedi LPDec 24, 20255.0*Yes, wheelchair accessible. My second favorite local post office. You can have your QR labels printed here! Plus the staff are incredibly knowledgeable... ask them anything mail related & one of them will know the answer right on the spot. They're sometimes either a little short staffed, or have very busy times during the day. So it's better not to go at peak hours, or you may wait a while.
- CSChris SDec 18, 20251.0This is, without exaggeration, one of the most disgraceful examples of customer service I have ever experienced. The Augusta USPS is completely nonfunctional. I have called countless times over the last ten days and not once has anyone answered the phone. There is effectively no way to contact this office, which should be unacceptable for a federal service. I have not received mail in nearly two weeks, including critical prescription medications. This is not an inconvenience—this is reckless and dangerous. People depend on USPS for life-sustaining deliveries, and this office has shown absolute indifference to that responsibility. When I went in person to retrieve my packages, the postmaster was hostile, dismissive, and shockingly unprofessional. I was told my packages were “in a pile upstairs” and that he wasn’t going to look for them. Read that again: packages that have been sitting at this facility for nearly two weeks, and the person in charge flat-out refused to make any effort to retrieve them. This is not a staffing issue. This is a leadership and accountability failure. The attitude displayed suggests that negligence, rudeness, and laziness are not only tolerated but normalized at this location. If this is how USPS intends to operate, then the public deserves answers. This location needs immediate oversight, disciplinary action, and a complete overhaul of management. People’s health, finances, and livelihoods are being compromised by sheer incompetence. Avoid this location if you can—and USPS leadership should be embarrassed that this is happening under their watch.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website