With a focus on the community of small businesses and consumers, Staples in Augusta, ME provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.
Product Availability
Customers noted that the store is generally well-stocked, but there are concerns about dwindling product availability and higher in-store prices compared to online.
Printing Services
Printing services received significant criticism for being unreliable and slow, with many customers expressing frustration over issues with self-service machines and staff assistance.
Store Environment
The store is described as clean and organized, with a bright atmosphere, contributing positively to the shopping experience.
Pricing Concerns
Several reviews highlighted dissatisfaction with pricing, indicating that customers found prices to be high and not competitive with online options.
AT
Alexa Terry
Oct 30, 2025
3.0
In store printing is great and easy
Shopping the store is a whole other experience. I would always recommend you check Staples online pricing and ask for a match at the register. I found in store prices to be significantly higher. Store was clean and bright. Amazon returns are very easy to complete.
SS
Sage
Sep 4, 2025
1.0
Actually use a good company to deliver your shit or do it yourself. It was 2 day promise specifically for what i ordered. Yet they can’t even find me or put the product in the truck as they do delivery. How can you be this lazy and useless. It’s one thing. Hire real professionals for your business, the one they use is a 1 star only bad review delivery company that in 6 years has had nothing be ever on time and is basically a shell company. Don’t use this store.
GS
GraywarTS Slayer
Aug 24, 2025
1.0
I needed 16 pages printed..
15 min to try to use self printer, just for it to not work, only one worker behind the desk says I’ll have to wait for him to be free, will take till tomorrow to get print
Hire more employees staples, your the worst
DT
David Twitchell
Aug 16, 2025
5.0
The Staples staff went out of their way to solve my printer ink needs.
CC
Colin Caissie
Aug 11, 2025
5.0
All good, did PC clean after getting scammed. Cleaned of malware virus, filth.
Can I recycle electronics and ink cartridges at Staples in Augusta?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
How can I visit Staples if I am using UPS shipping services nearby?
There is an UPS Access Point location and UPS Alliance Shipping Partner near Staples, making it convenient to ship packages before or after visiting the store.
Are there places nearby Staples where I can get coffee or grab a quick meal?
Yes, Starbucks and Pizza Hut Express are nearby, perfect for grabbing coffee or a quick bite before or after your Staples visit.
Where can I find other electronics and tech services near Staples in Augusta?
Best Buy and Geek Squad are nearby electronics stores and service providers complementary to Staples for your tech needs.
What types of customers does Staples in Augusta serve?
Staples serves entrepreneurs, small businesses, remote workers, parents, teachers, and students with products and services tailored for working and learning.