Staples

3.8
141 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Augusta, ME provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
14 Crossing Way Suite 3, Augusta, ME
04330, United States

Hours

Reviews

3.8
141 reviews
5 stars
81
4 stars
18
3 stars
5
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and unprofessional.

Product Availability

Customers noted that the store is generally well-stocked with a good selection of products, although some mentioned issues with specific items being unavailable.

Printing Services

The printing services received significant criticism for being inconsistent, with reports of long wait times, malfunctioning machines, and unhelpful staff.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, noting that in-store prices were often higher than online, and some found specific services to be overpriced.

Store Environment

The store was generally described as clean and well-organized, making it easy for customers to find what they need.
  • MM
    Mal Meyer
    5 days ago
    5.0
    Kim went above and beyond to get my printing job done. We had a very last-minute job for staples. She made sure it came out perfect and actually earlier than anticipated. Can’t recommend enough!
  • KB
    Kim Bagley
    Dec 12, 2025
    5.0
    Friendly, knowledgeable employees. Nice store - great layout and easy to find products.
  • AT
    Alexa Terry
    Oct 30, 2025
    3.0
    In store printing is great and easy Shopping the store is a whole other experience. I would always recommend you check Staples online pricing and ask for a match at the register. I found in store prices to be significantly higher. Store was clean and bright. Amazon returns are very easy to complete.
  • SS
    Sage
    Sep 4, 2025
    1.0
    Actually use a good company to deliver your shit or do it yourself. It was 2 day promise specifically for what i ordered. Yet they can’t even find me or put the product in the truck as they do delivery. How can you be this lazy and useless. It’s one thing. Hire real professionals for your business, the one they use is a 1 star only bad review delivery company that in 6 years has had nothing be ever on time and is basically a shell company. Don’t use this store.
  • GS
    GraywarTS Slayer
    Aug 24, 2025
    1.0
    I needed 16 pages printed.. 15 min to try to use self printer, just for it to not work, only one worker behind the desk says I’ll have to wait for him to be free, will take till tomorrow to get print Hire more employees staples, your the worst

Frequently Asked Questions About Staples

What services does Staples in Augusta, ME offer?

Staples provides innovative printing, shipping, technology, travel, and recycling services, along with essential products for working and learning.

What are the store hours for Staples in Augusta?

Staples is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.