Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Augusta, ME when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.5
204 reviews
5 stars
98
4 stars
24
3 stars
15
2 stars
9
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about a particular employee named Robin.
Delivery Issues
Numerous reviews highlighted problems with package delivery, including delays, misdeliveries, and damaged packages.
Mixed Experiences
While some customers praised the quick and professional service, others expressed frustration with the overall service quality and management.
Communication Problems
Customers frequently mentioned difficulties in reaching live customer service representatives and navigating the automated phone system.
Helpful Staff
Despite negative experiences, several reviews noted that some employees were friendly and went above and beyond to assist customers.
- MCMichael CelentanoNov 7, 20252.0Brought overweight package and counter person was unfriendly, and initially didn't offer to get package from car.
- OTOcean ThunderNov 4, 20251.0The lady that works here clearly hates her job. She was so rude and belittling. Wouldn’t even let me finish what I was trying to say. David the manager is very pleasant but this lady did not catch her name. Was extremely rude.
- AGAllison GrayOct 10, 20251.0If you want horrible customer service, go here
- ACArmand CooksonOct 8, 20254.0Very quick and pleasant.
- ABAustin BrownSep 16, 20251.0Poor management. The ladies that work there are excessively intrusive and nosy. I left with the feeling that the box I dropped off may be tampered with due to being pressed about disclosing the contents inside. Overall I would avoid this specific location if possible.
Frequently Asked Questions About FedEx Ship Center
What shipping services does FedEx Ship Center in Augusta, ME offer?
FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International shipping, and Express Freight services.
Can I purchase packing supplies at FedEx Ship Center in Augusta?
Yes, FedEx Ship Center provides packing supplies including FedEx Express Packaging and shipping boxes.
What are the operating hours of FedEx Ship Center in Augusta?
The center is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:30 AM to 3:00 PM, and closed on Sunday.
Where is FedEx Ship Center located in Augusta, ME?
FedEx Ship Center is located at 162 Whitten Rd, Augusta, ME 04330, United States.
Does FedEx Ship Center accept credit cards and cash payments?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Can I schedule residential deliveries or hold shipments for pickup at FedEx Ship Center?
Yes, you can schedule residential deliveries with FedEx Delivery Manager or have shipments held for pickup at this location.
Are there other shipping centers near FedEx Ship Center in Augusta?
Yes, nearby shipping centers include Fedex Staffed and UPS Access Point location, which may offer alternative courier services.
What are some nearby places to visit in Augusta after using FedEx Ship Center?
Nearby attractions include Town Line Sports Grille and Ground Round restaurants, as well as the Interstate Bowling Center and Sparetime Recreation for entertainment.
Is there a nearby coffee shop where I can relax before or after my visit to FedEx Ship Center?
Yes, Starbucks is close by, perfect for grabbing a coffee or smoothie during your trip.
How can the nearby Maine Motor Transport Association help FedEx Ship Center customers?
The Maine Motor Transport Association provides community and freight-related services which might assist customers with professional transport or freight consultations.