Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2513 N Rolling Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
235 reviews
5 stars
48
4 stars
8
3 stars
12
2 stars
8
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive.
Delivery Issues
Many customers reported problems with mail delivery, including lost packages, misdelivered mail, and delays.
Long Wait Times
Customers frequently complained about long lines and slow service, often waiting for extended periods with insufficient staff available.
Inconsistent Hours
Several reviews noted that the post office often does not open on time, leading to frustration among customers.
Mixed Experiences
While many reviews were negative, a few customers praised specific staff members for their helpfulness and efficiency.
- SISUDCC IVOct 23, 20251.0Apparently this USPS location not onty does NOT answer its phone, but DOES NOT DELIVER PRIORITY MAIL TO THE LOCATION IT IS ADDRESSED TO! Rather then delivery a “PME” time to its street address, THIS USPS facility thinks it is ok to “deliver” a PME to a “mail bin” at the USPS location! That is NOT what I PAID $33.40 for! I DEMAND DELIVERY OF MY PME ENVELOPE!
- MBMthunzi BandaSep 30, 20251.0I understand being closed but y’all don’t have to be rude. I asked a question and the lady in the window ignored me like I wasn’t there. Very unprofessional women. They were cackling in the back as they closed up like I wasn’t in the store.
- AAAkeemSep 27, 20255.0The employees here provide best customer services. The are competent, friendly, and always ready to help.
- NSnatalia suttleSep 15, 20251.0today, I spent 10 minutes, pulling a package that was way too big out of my mailbox. i almost broke the cluster mailbox trying to get it out, I have no idea how they shoved it in there not to mention it’s probably not the best idea to shove boxes into mailboxes????? what if it was fragile?? are you really that lazy the extra ten steps to the door is too much??? this is the most incompetent usps ive ever dealt with, from missing packages to putting things in the wrong mailboxes. I can’t count how many times I’ve received my neighbor’s mail, which is a violation of privacy and I shouldn’t have to be the mail carrier for my neighbors because a worker cant read numbers and letters to put it in the right box. every time you think you can’t get any worse it does they never fail to amaze.
- SYShanah YoungAug 28, 20251.0If I could give less than zero stars, I would. It’s 9:15 AM, and I’m still standing in line while the desk gates remain closed. You can hear the staff laughing and chatting in the back, yet no one has bothered to start helping customers—even though the posted hours say they open at 9am to 5pm The line is nearly out the door, and most have a job to get to. This level of disregard for people’s time at this particular post office is incredibly disrespectful and inconsiderate.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2513 N Rolling Rd offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time passport here and do you provide passport photos?
Yes, this location accepts first-time passport applications and most can take passport photos. You should complete your application form before applying and make an appointment for photo services.
Do I need an appointment for passport services at this USPS location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Can I reserve a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Are the PO Boxes accessible 24/7 at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
What are the operating hours of the United States Postal Service at 2513 N Rolling Rd?
The Post Office is open Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 2 PM, and closed on Sundays.
Which nearby locations can I visit before or after my trip to the USPS at 2513 N Rolling Rd?
Nearby options include Gracefully Coffee Roasters, a coffee shop perfect for a quick break, Pepperidge Farm bakery for fresh baked goods, and Otterbein’s Bakery for snacks or treats.
Are there any nearby services that could assist if I need insurance or financial advice after visiting the Post Office?
Yes, nearby insurance agencies like Devon Campbell: Allstate Insurance and Alonzo Howard - State Farm Insurance Agent, as well as Tax Pros of America accounting services, are close for your convenience.
How can nearby transportation or community services help me access the USPS location at 2513 N Rolling Rd?
Nearby landmarks like the Windsor Mill Postal Store provide additional postal support, and community services such as Music Instruction for All Learners, Inc. are local points of interest. These can help orient you or offer additional services in the area.