Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2513 N Rolling Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
243 reviews
5 stars
49
4 stars
9
3 stars
13
2 stars
8
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unprofessional, and dismissive.
Long Wait Times
Many customers reported consistently long wait times, often with only one employee serving a large number of customers.
Operational Issues
Frequent complaints about the post office not opening on time and being understaffed, leading to frustration among customers.
Delivery Problems
Several customers experienced issues with lost or misdelivered mail, contributing to dissatisfaction with the postal service.
- KMkathy millerJan 2, 20264.0yes there was a wait but considering the line, it wasn't too bad. parking isn't super ample but sufficient. for those who say USPS should hire more, look where their funding is from. if we keep using FedEx n UPS etc more than USPS; then they have less revenue. so either postage goes up or staffing stays same. thank you to all USPS staffers!
- SSSameeraDec 25, 20251.0Zero stars close this place or hire professionals. As of 2025 no person should be berated by unprofessional usps workers the mail delivery is absolutely horrible they don’t knock on your door just put stickers on MB..horrible horrible horrible. Is there an executive person in charge of this place. Investigate this horrible place or SHUT it down!
- JAJordan AshleyDec 9, 20251.0This place absolutely sucks. There’s always 1 person there and too many people in line. Every single time I go. Today was a bit different, it was way worse because there were 3 people but only 1 lady was serving people. The older lady came from the back, helped 1 customer then went back to the back!!! Mind you the line is still long as hell. Yall need to hire more people. ASAP.
- JBJanine BagleyDec 8, 20253.0Very rude and condescending service
- AJArthur JohnsonNov 29, 20251.0Closed today, Saturday 11-29 @ 11:30 to everyone that wasn't picking up or dropping off due to staffing issues. People were in line for over an hour just to be turned away. They need to close this place down and bring in Amazon. Completely unprofessional.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2513 N Rolling Rd offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time passport here and do you provide passport photos?
Yes, this location accepts first-time passport applications and most can take passport photos. You should complete your application form before applying and make an appointment for photo services.
Do I need an appointment for passport services at this USPS location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Can I reserve a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Are the PO Boxes accessible 24/7 at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
What are the operating hours of the United States Postal Service at 2513 N Rolling Rd?
The Post Office is open Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 2 PM, and closed on Sundays.
Which nearby locations can I visit before or after my trip to the USPS at 2513 N Rolling Rd?
Nearby options include Gracefully Coffee Roasters, a coffee shop perfect for a quick break, Pepperidge Farm bakery for fresh baked goods, and Otterbein’s Bakery for snacks or treats.
Are there any nearby services that could assist if I need insurance or financial advice after visiting the Post Office?
Yes, nearby insurance agencies like Devon Campbell: Allstate Insurance and Alonzo Howard - State Farm Insurance Agent, as well as Tax Pros of America accounting services, are close for your convenience.
How can nearby transportation or community services help me access the USPS location at 2513 N Rolling Rd?
Nearby landmarks like the Windsor Mill Postal Store provide additional postal support, and community services such as Music Instruction for All Learners, Inc. are local points of interest. These can help orient you or offer additional services in the area.