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Brand Certified

United States Postal Service

2.0
(246 reviews)

Business Details

2513 N Rolling Rd, Windsor Mill, MD
21244, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2513 N Rolling Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2513 N Rolling Rd, Windsor Mill, MD
21244, United States

Hours

Reviews

2.0
246 reviews
5 stars
49
4 stars
9
3 stars
13
2 stars
9
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.

Long Wait Times

Many customers reported consistently long lines and wait times, often with insufficient staff available to handle the volume of customers.

Delivery Issues

Customers frequently experienced problems with mail delivery, including misdelivered packages and delays in receiving important mail.

Inconsistent Hours

Several reviews noted that the post office often did not open on time, leading to further frustration among customers.
  • SM
    Saudith Martinez
    Feb 11, 2026
    1.0
    The personnel do not explain the rates. They are rude. Zero stars
  • QC
    Queen Chrisss
    Feb 10, 2026
    1.0
    Been on hold over two hours to figure out why I haven’t been receiving my mail. Mail that was never attempted to be delivered. I never filled out a change of address slip so it’s no reason why my mail is not being delivered!
  • DM
    Delaine Mccleary
    Jan 12, 2026
    2.0
    The staff is polite but there are always long lines.
  • KM
    kathy miller
    Jan 2, 2026
    4.0
    yes there was a wait but considering the line, it wasn't too bad. parking isn't super ample but sufficient. for those who say USPS should hire more, look where their funding is from. if we keep using FedEx n UPS etc more than USPS; then they have less revenue. so either postage goes up or staffing stays same. thank you to all USPS staffers!
  • SS
    Sameera
    Dec 25, 2025
    1.0
    Zero stars close this place or hire professionals. As of 2025 no person should be berated by unprofessional usps workers the mail delivery is absolutely horrible they don’t knock on your door just put stickers on MB..horrible horrible horrible. Is there an executive person in charge of this place. Investigate this horrible place or SHUT it down!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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