United States Postal Service

2.5
36 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6901 Security Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6901 Security Blvd, Windsor Mill, MD
21244, United States

Hours

Reviews

2.5
36 reviews
5 stars
12
4 stars
0
3 stars
2
2 stars
2
1 star
20
  • DH
    Dominique Hough
    Nov 1, 2025
    1.0
    Not open on Saturday
  • EE
    EigenStory
    Oct 25, 2025
    2.0
    2 stars because it was frustration trying to apply for a passport here. The lady there got frustrated when I expressed by frustration that I showed up 20 minutes before advertised closing time and greeting me by saying she is not able to do passport before even waiting to find out what I wanted or saying "Good day" or "how may I help you." The central issue are poor customer service and poor communication. If the office is officially open until 2pm but you stop processing passports at 1pm or 10am then for Petes sake JUST MAKE THAT CLEAR TO THE PUBLIC to save the mutual frustration! Hours of operation Saturday: 8am to 2p. Passport processing walk in: 8am to 1pm Simple no need to be rude to customer etc. That was you can relax and greer every customer nicely and ask "how may I help you." If they show up at 1:45pm asking for passport, you simply say sorry and remind them the processing ends at 1pm.
  • GJ
    Geneva Jones
    Jun 30, 2024
    1.0
    My package was listed as delivered to my front porch and it was not there. I’m heated. It took a long time to get here to only not get here at all.Never had this problem before now I have no faith in the mail system.
  • BM
    Barbara Moses
    Jul 4, 2018
    5.0
    Representative was courteous and extremely professional.
  • KJ
    Kim Jenkins
    Mar 11, 2018
    5.0
    Patronized this location yesterday (Saturday). Ms. Sherry always gives great customer service with a smile! This location (Security Square mall) is close to my job so it's convenient. But the hours are limited. Check before going.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.