United States Postal Service

3.8
36 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5422 Ebenezer Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5422 Ebenezer Rd, White Marsh, MD
21162, United States

Hours

Reviews

3.8
36 reviews
5 stars
25
4 stars
0
3 stars
1
2 stars
0
1 star
10
  • RM
    reges magtibay
    Nov 14, 2025
    5.0
    "We had a wonderful experience with the lady name Tay at the post office. She took the time to answer my questions, handled everything with care, and made the whole visit stress-free. Great customer service!"
  • EH
    Eric Helmenstine
    Nov 10, 2025
    1.0
    Unhinged post master
  • LS
    Lee Smith
    Nov 10, 2025
    1.0
    I’ve had multiple bad experiences at this location. The staff are consistently rude and unhelpful — they act like you’re an inconvenience just for asking a simple question. On top of that, they’ve sent back several of my packages for no clear reason, even though the address was correct and the items were properly labeled. It’s incredibly frustrating to deal with the lack of professionalism and poor customer service here. I’ve tried to be patient, but it keeps happening. I really hope management looks into the way this branch is being run, because right now it feels like they don’t care about helping customers at all.
  • JJ
    Justine
    Nov 10, 2025
    1.0
    They hate the fire department…no respect.
  • JH
    jack hammond
    Nov 10, 2025
    1.0
    They hate the fire department

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.