Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0478 in Wheaton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Wheaton Plaza - Westfield Shoppingtown.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
235 reviews
5 stars
123
4 stars
11
3 stars
6
2 stars
13
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Talha and Adela received praise for their helpfulness and professionalism, others were reported as rude and unprofessional.
Package Handling
Numerous reviews indicate serious concerns about package theft and mishandling, with multiple customers reporting missing items and damaged packages.
Store Hours
Customers frequently noted that the store does not adhere to its posted hours, often being closed during expected business times.
Employee Behavior
Several reviews highlighted issues with employee attitudes, ranging from helpful and friendly to rude and dismissive, impacting overall customer experience.
Location Convenience
Despite the negative feedback, some customers appreciated the convenience of the location and the ease of access for shipping and returns.
- MSM SNov 4, 20255.0Always such a friendly staff - great customer service. I appreciate they have parking spots right across from the store too.
- JBJulian B.Nov 2, 20255.0I have been with this UPS store for more than 13 years and they have always provided GREAT service. When I moved out of the area, I kept them for my business address for several years because they were always very accommodating and sent me my mail in a timely manner. I have to give a MAJOR shout out to Nardo. He is such a light and does his job with a smile. Great employees are hard to come by—he's DEFINITELY a keeper!
- RNRene NedelkoffOct 20, 20255.0Excellent customer care! Nardor is terrific. He knows how particular I am about how to pack my books so they arrive in pristine condition.
- MCMauricio CalderonOct 5, 20255.0El mejor lugar buen servicio.
- JWJustin WilsonSep 24, 20255.0Never had an issue here. The work as quick as they can, never messed up any Amazon return or package I’ve dropped off here.
Frequently Asked Questions About The UPS Store
Where are you located?
We are located west of JCPenney and across from the parking garage at Westfield Wheaton shopping mall. Please note that while we are a part of the mall, our store is located outside of the central shopping area.
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Wheaton offer?
The UPS Store in Wheaton provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located within the Westfield Wheaton mall?
It is located west of JCPenney, across from the parking garage, outside of the central shopping area of Westfield Wheaton.
What are the regular business hours of The UPS Store in Wheaton?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Wheaton open on holidays?
The store is closed on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Jan 19. It operates on regular hours on Nov 11 and Nov 28.
What payment methods are accepted at The UPS Store in Wheaton?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store in Wheaton?
You can reach them by phone at +1 301-942-6245 or email store0478@theupsstore.com.
Does The UPS Store in Wheaton offer any special discounts or coupons?
Yes, they offer special deals and coupons which can be found on their special offers webpage.
Can I find clothing stores near The UPS Store in Wheaton?
Yes, stores such as The Children's Place, Vans, Hot Topic Wheaton Mall MD, and Shoe Dept. Encore are nearby for clothing and footwear shopping.
Are there places to eat near The UPS Store in Wheaton?
Yes, Taco Bell and Two Hands Corn Dogs are nearby fast food and restaurant options where you can grab a meal before or after your visit.
What other services or shops are available near The UPS Store for convenience?
Nearby are Boost Mobile Local, Sprint Store, Cricket Wireless for mobile needs, The Look Store - Dr. Chun AuYeung for optometry services, and Roxie's Fund for pet services.