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Brand Certified

United States Postal Service

2.0
(170 reviews)

Business Details

345 Woodward Rd, Westminster, MD
21157, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 345 Woodward Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
345 Woodward Rd, Westminster, MD
21157, United States

Hours

Reviews

2.0
170 reviews
5 stars
33
4 stars
7
3 stars
4
2 stars
7
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rudeness and unhelpfulness from staff.

Delivery Issues

Frequent complaints about lost, misdelivered, or damaged packages, with customers expressing frustration over unreliable delivery.

Long Wait Times

Many customers noted long lines and insufficient staff during busy hours, leading to extended wait times.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment was negative, indicating inconsistency in service quality.
  • PB
    p battle
    Feb 24, 2026
    1.0
    Horrible customer service very rude. Dont go here at all
  • DB
    Danny B
    Feb 6, 2026
    5.0
    Zane helped me ship 3 boxes and he was very polite and positive and professional and he answered my questions. I am very satisfied with the Westminster Post Office!!
  • RB
    Ron Buczkowski
    Jan 26, 2026
    2.0
    Monday 1/26/26 the post office is closed and the parking lot not plowed. The google page says Open. Not today.
  • RB
    Ricky Bobby
    Jan 23, 2026
    1.0
    Horrible. The post office itself is already laughably bad with poor and slow service, but the delivery drivers also suck and have absolutely no care in the world for people’s packages. They don’t know how to set a single thing down gently and just throw every single package. Even the big boxes with fragile stickers. I watched some dude delivering packages and every single box was either tossed onto the doorstep or very aggressively slammed down. One of the packages even tumbled down the steps and he just picked it up and threw it again. Didn’t care at all. I’d say they’re lousy but they’ve proven that would be a compliment.
  • ML
    Mitchel lequire
    Jan 12, 2026
    1.0
    Place messes up your packages more then they deliver

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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