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Visit your local Post Office™ at 345 Woodward Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses.
Delivery Issues
Many customers experienced problems with mail delivery, including lost packages, misdelivered mail, and delays.
Staffing Problems
Frequent complaints about insufficient staffing led to long lines and slow service, with only one employee available during peak hours.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment was negative, indicating inconsistency in service quality.
Communication Failures
Customers reported difficulties in reaching the post office by phone, with many calls going unanswered or resulting in hang-ups.
JB
Jessica Burke
Oct 28, 2025
1.0
This is literally the worst location. I have had mail missing, packages never delivered, and just this week I dropped two packages off on Monday morning around 11 am to be shipped and they weren’t scanned until Tuesday night at 8pm! Two whole days of sitting while my label says my delivery date should be tomorrow (Wednesday). Awful.
TH
Ted Hendy
Oct 11, 2025
1.0
I’ve called 10 times this morning during their “open hours” and not a single person has answered my phone call. The USPS distribution center mistakenly sent my package to the Westminster post office and it’s been sitting there for two days. They haven’t even put it back in the system to get it moving again to the right local post office. I’d go pick it up myself if someone would just answer the phone.
DH
Danny Haines
Oct 2, 2025
1.0
I wouldn’t ship from this post office. Last week they stole a package I was sending out worth $300. And when they aren’t stealing it is an incompetent group of employees, even for the USPS.
CH
Colin Hughes
Aug 2, 2025
1.0
Used this Post Office to send in my passport application, they failed to do their job right and send in the signature and proper documentation to verify the application. Disappointed with the people who work here
RS
Rachel Streeter
Jul 3, 2025
1.0
Ratchet, Rude, Lazy, Disrespectful power playing people that work there. Mistreated me and my elderly mother for no reason. Why do you even bother to work there if you dont have the patience and customer service skills for the job you applied for? Make it make sense.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 345 Woodward Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at 345 Woodward Rd?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 345 Woodward Rd?
Open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
What is the cost of getting a passport photo at this USPS location?
The fee for a passport photo is $15 at USPS locations.
Is the PO Box lobby accessible after regular hours?
Most USPS locations offer 24/7 access to PO Box lobbies, but access hours may vary by location. Check directly with your Post Office for details.
What nearby services can I visit after going to the Post Office?
Nearby, you can visit McDonald's for a quick meal, Walmart Vision & Glasses for eyewear needs, or Verizon Wireless for mobile phone services.
Are there other postal or government services near the 345 Woodward Rd Post Office?
Yes, nearby are the Westminster Post Office and US Post Office locations which provide additional postal and government services.
What entertainment or shopping options are near the USPS at 345 Woodward Rd?
You can visit Raptor Productions for event planning, Westminster Antique Mall for antiques, and Redbox for movie rentals nearby.