With a focus on the community of small businesses and consumers, Staples in Westminster, MD provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the friendly and knowledgeable staff, particularly highlighting individuals like Donald and Chris for their exceptional service.
Product Availability
Customers noted that the store generally has a good selection of products, although there were instances of items being out of stock.
Printing Issues
Several reviews mentioned problems with the printing service, including long wait times and errors in print jobs, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service from specific employees, impacting overall satisfaction.
TW
Tim Wade
6 days ago
5.0
Ordered online and ready when arrived. Staff was pleasant and efficient
HC
Hanna Creekmore
Feb 17, 2026
1.0
If you need something that is time sensitive do not go to this location. They accept orders knowing their printers/trimmers are not working and then expect the customer to be ok when they tell you the day you are to pick it up that it will not arrive for another 3 days. Then when you speak with the manager instead of resolving the issue he hangs up on you.
KK
Kim “LastingImpressions” Klein
Feb 8, 2026
5.0
My monitor got broken and I needed a new one. I went to your store and there were 4 monitors on display. I had never heard of those manufacturers of computer monitors. So I went to the Tech desk and Donald B (Westminster, MD store) assisted me. He walked over with me to the monitors and explained each one. Because I had never heard of those manufacturers, I asked for his suggestion and he took me over to a Dell (not on display). He said he thought for what I needed it for, that was the best pick. It's funny, because I love Dell too, so that just solidified my choice and I purchased it on the spot. I also asked him about the extended warranties and he explained each one of them. I choose the three year one. I have dealt with Donald in the past and he is extremely knowledgeable, thorough and professional.
There really isn't anything to compare with good old customer service! He is a tremendous asset to your company and I trust his suggestions. I will always buy from Staples and check with Donald on large purchases.
AA
Anthony
Dec 18, 2025
5.0
Hillary is such a lovely lady, she helped with my Amazon return with kindness on such a busy day! I never have issues when I'm in here. Great store, great folks!
AA
A
Nov 4, 2025
5.0
The tech at Staples was able to fix the problem on my computer. I tried elsewhere and they couldn't fix it.
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